Zerbe Sisters Nursing Center,

Nursing Home · Narvon, PA

CMS overall rating 5/5 For profit - Corporation

CMS certification number395326

Contact & location

2499 Zerbe Road
Narvon, PA 17555
Lancaster County
Phone
(717) 445-4551
ZIP code
17555 – all care providers

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Facility details

Certified beds
87
Residents per day
77.2 (89% occupied)
Ownership
For profit - Corporation
Legal name
Zerbe Sisters Nursing Center, INC.
Medicare certified since
March 18, 1975
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.24 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.59 (state 0.79 · U.S. 0.69)
Licensed practical nurses
1.10 (state 0.91 · U.S. 0.86)
Nurse aides
2.54 (state 2.19 · U.S. 2.32)
Weekend total
3.86 (state 3.53 · U.S. 3.42)
Nursing staff turnover
52.8 (state 44.5 · U.S. 45.8)%
RN turnover
33.3 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 16, 2026
Health deficiencies (last cycle)
0.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
3 health · 0 fire safety · includes actual harm
DateCitationSeverityStatus
2025-02-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-03
2025-02-27 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-03
2024-03-08 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
G
Actual harm
Corrected 2024-04-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $10,033 in fines.

DateTypeAmount
2024-03-08Fine$10,033

Ownership & management

NameRoleSince
Caffrey, Daniel (individual)5%+ Direct Ownership Interest · 100%
Caffrey, Daniel (individual)Administrator · NOT APPLICABLE
Mancini, Scott (individual)Administrator · NOT APPLICABLE
Massaro, Lauren (individual)Administrator · NOT APPLICABLE
Caffrey, Daniel (individual)Corporate Director · NOT APPLICABLE
Mancini, Scott (individual)Corporate Director · NOT APPLICABLE
Massaro, Lauren (individual)Corporate Director · NOT APPLICABLE
Caffrey, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Mancini, Scott (individual)Operational/managerial Control · NOT APPLICABLE
Massaro, Lauren (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Zerbe Sisters Nursing Center,?

Zerbe Sisters Nursing Center, has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Zerbe Sisters Nursing Center, have?

It has 87 certified beds and cares for about 77 residents per day.

Has Zerbe Sisters Nursing Center, been fined?

Yes. CMS lists 1 penalty totaling $10,033 in the last three years.

What is the phone number of Zerbe Sisters Nursing Center,?

(717) 445-4551. The facility is located at 2499 Zerbe Road, Narvon, PA 17555.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.