Phoebe Allentown Health Care Center

Nursing Home · Allentown, PA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number395080

Contact & location

1925 Turner Street
Allentown, PA 18104
Lehigh County
Phone
(610) 794-5300
ZIP code
18104 – all care providers

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Facility details

Certified beds
343
Residents per day
239.8 (70% occupied)
Ownership
Non profit - Corporation
Legal name
Phoebe Home INC
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.0
Quality measures★★★★★ 2/5
State avg 3.6
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.78 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.43 (state 0.79 · U.S. 0.69)
Licensed practical nurses
1.09 (state 0.91 · U.S. 0.86)
Nurse aides
2.26 (state 2.19 · U.S. 2.32)
Weekend total
3.48 (state 3.53 · U.S. 3.42)
Nursing staff turnover
46.9 (state 44.5 · U.S. 45.8)%
RN turnover
64.5 (state 39.9 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 12, 2026
Health deficiencies (last cycle)
8.0 (state 10.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
19 health · 14 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-12 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-12 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-12 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-12 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2026-06-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-20
2025-08-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2025-09-30
2025-07-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-27
2025-07-17 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-27
2025-07-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-27
2025-05-12 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-12
2025-04-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-29
2024-08-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-08 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-08 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-08 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $11,087 in fines.

DateTypeAmount
2025-07-17Fine$11,087

Ownership & management

NameRoleSince
Haddad, Teri (individual)5%+ Direct Ownership Interest
Mason, Candace (individual)5%+ Direct Ownership Interest
Pfleegor, Michael (individual)5%+ Direct Ownership Interest
Steiner, Patricia (individual)5%+ Direct Ownership Interest
Alfaro, Tracy (individual)Administrator · NOT APPLICABLE
Baer, Thomas (individual)Administrator · NOT APPLICABLE
Baker Tilly Advisory Group LP (organization)Administrator · NOT APPLICABLE
Barley, Richard (individual)Administrator · NOT APPLICABLE
Bock, Kelly (individual)Administrator · NOT APPLICABLE
Calvert, Scott (individual)Administrator · NOT APPLICABLE
Collier, Daniel (individual)Administrator · NOT APPLICABLE
Cross Country Healthcare INC (organization)Administrator · NOT APPLICABLE
Frantz, Lisa (individual)Administrator · NOT APPLICABLE
Friends Services for the Aging (organization)Administrator · NOT APPLICABLE
General Health Care Resources, INC. (organization)Administrator · NOT APPLICABLE
Good News Home Care Corp (organization)Administrator · NOT APPLICABLE
Haddad, Teri (individual)Administrator · NOT APPLICABLE
Khanuja, Rob (individual)Administrator · NOT APPLICABLE
Mason, Candace (individual)Administrator · NOT APPLICABLE
Palermo, Faith (individual)Administrator · NOT APPLICABLE
People 2.0 Global (organization)Administrator · NOT APPLICABLE
Pfleegor, Michael (individual)Administrator · NOT APPLICABLE
Phoebe-Devitt Homes (organization)Administrator · NOT APPLICABLE
Physician and Tactical Healthcare Services LLC (organization)Administrator · NOT APPLICABLE
Rassler, Matthew (individual)Administrator · NOT APPLICABLE
Renaldo, Thomas (individual)Administrator · NOT APPLICABLE
Shott, Jason (individual)Administrator · NOT APPLICABLE
Staska-Pier, Marie (individual)Administrator · NOT APPLICABLE
Steiner, Patricia (individual)Administrator · NOT APPLICABLE
Stevenson, Scott (individual)Administrator · NOT APPLICABLE
Stiles, Sandra (individual)Administrator · NOT APPLICABLE
Tiano, Frank (individual)Administrator · NOT APPLICABLE
Torrillo, Joenel (individual)Administrator · NOT APPLICABLE
Bock, Kelly (individual)Corporate Director · NOT APPLICABLE
Calvert, Scott (individual)Corporate Director · NOT APPLICABLE
Khanuja, Rob (individual)Corporate Director · NOT APPLICABLE
Morris, Darren (individual)Corporate Director · NOT APPLICABLE
Palermo, Faith (individual)Corporate Director · NOT APPLICABLE
Rassler, Matthew (individual)Corporate Director · NOT APPLICABLE
Stevenson, Scott (individual)Corporate Director · NOT APPLICABLE
Stiles, Sandra (individual)Corporate Director · NOT APPLICABLE
Torrillo, Joenel (individual)Corporate Director · NOT APPLICABLE
Baer, Thomas (individual)Corporate Officer · NOT APPLICABLE
Shott, Jason (individual)Corporate Officer · NOT APPLICABLE
Staska-Pier, Marie (individual)Corporate Officer · NOT APPLICABLE
Stevenson, Scott (individual)Corporate Officer · NOT APPLICABLE
Stevenson, Scott (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Alfaro, Tracy (individual)Operational/managerial Control · NOT APPLICABLE
Baer, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Barley, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Bates, Bonita (individual)Operational/managerial Control · NOT APPLICABLE
Bell, Carmen (individual)Operational/managerial Control · NOT APPLICABLE
Bertolette, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Bock, Kelly (individual)Operational/managerial Control · NOT APPLICABLE
Call, Carrie (individual)Operational/managerial Control · NOT APPLICABLE
Calvert, Scott (individual)Operational/managerial Control · NOT APPLICABLE
Charette, Kenneth (individual)Operational/managerial Control · NOT APPLICABLE
Collier, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Frantz, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Hacker, William (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Phoebe Allentown Health Care Center?

Phoebe Allentown Health Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Phoebe Allentown Health Care Center have?

It has 343 certified beds and cares for about 240 residents per day.

Has Phoebe Allentown Health Care Center been fined?

Yes. CMS lists 1 penalty totaling $11,087 in the last three years.

What is the phone number of Phoebe Allentown Health Care Center?

(610) 794-5300. The facility is located at 1925 Turner Street, Allentown, PA 18104.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.