Quality Life Services - New Castle

Nursing Home · New Castle, PA

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number395003

Contact & location

520 Friendship Street
New Castle, PA 16101
Lawrence County
Phone
(412) 654-7791
ZIP code
16101 – all care providers

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Facility details

Certified beds
204
Residents per day
138.2 (68% occupied)
Ownership
For profit - Limited Liability company
Legal name
Quality Life Services - New Castle, LLC
Chain
Quality Life Services (10 facilities, avg 2.7★)
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.0
Quality measures★★★★★ 3/5
State avg 3.6
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.43 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.51 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.89 (state 0.91 · U.S. 0.86)
Nurse aides
2.02 (state 2.19 · U.S. 2.32)
Weekend total
3.19 (state 3.53 · U.S. 3.42)
Nursing staff turnover
55.9 (state 44.5 · U.S. 45.8)%
RN turnover
64.0 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 21, 2026
Health deficiencies (last cycle)
13.0 (state 10.1 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
26 health · 17 fire safety
DateCitationSeverityStatus
2026-05-21 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 C
No actual harm, potential for minimal harm		 Deficient, Provider has no plan of correction
2026-05-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Deficient, Provider has no plan of correction
2025-12-02 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-18
2025-05-08 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2025-05-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2025-05-08 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2025-05-08 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2025-05-08 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2025-05-08 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2025-05-08 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2025-05-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2025-05-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-24
2024-10-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-12-12
2024-10-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-03
2024-06-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-28
2023-10-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Tack-Beardsley, Susan (individual)5%+ Indirect Ownership Interest · 33%
Tack, Steven (individual)5%+ Indirect Ownership Interest · 33%
Allison, Heather (individual)Administrator · NOT APPLICABLE
Carter, Christine (individual)Administrator · NOT APPLICABLE
Golden Hill Nursing and Rehab LP (organization)Administrator · NOT APPLICABLE
Holsinger PC (organization)Administrator · NOT APPLICABLE
Kania, Tonia (individual)Administrator · NOT APPLICABLE
Moses, Robert (individual)Administrator · NOT APPLICABLE
Stafford, Lisa (individual)Administrator · NOT APPLICABLE
Allison, Heather (individual)Operational/managerial Control · NOT APPLICABLE
Markivich, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Tack-Beardsley, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Tack-Yurek, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Tack, Steven (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Quality Life Services - New Castle?

Quality Life Services - New Castle has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Quality Life Services - New Castle have?

It has 204 certified beds and cares for about 138 residents per day.

Has Quality Life Services - New Castle been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Quality Life Services - New Castle?

It is part of Quality Life Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Quality Life Services - New Castle?

(412) 654-7791. The facility is located at 520 Friendship Street, New Castle, PA 16101.

Other nursing homes in New Castle

Compare all nursing homes in New Castle, PA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.