West Hills Health & Rehabilitation

Nursing Home · Portland, OR

CMS overall rating 4/5 For profit - Partnership

CMS certification number385112

Contact & location

5701 SW Multnomah Blvd
Portland, OR 97219
Multnomah County
Phone
(503) 244-1107
ZIP code
97219 – all care providers

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Facility details

Certified beds
180
Residents per day
94.5 (53% occupied)
Ownership
For profit - Partnership
Legal name
West Hills Convalescent Center Limited Partnership
Chain
The Goodman Group (9 facilities, avg 3.2★)
Medicare certified since
May 7, 1970
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.9
Quality measures★★★★★ 5/5
State avg 3.5
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.03 (state 5.03 · U.S. 3.86)
Registered nurses (RN)
0.60 (state 0.72 · U.S. 0.69)
Licensed practical nurses
1.14 (state 0.91 · U.S. 0.86)
Nurse aides
3.30 (state 3.40 · U.S. 2.32)
Weekend total
4.39 (state 4.51 · U.S. 3.42)
Nursing staff turnover
41.5 (state 47.4 · U.S. 45.8)%
RN turnover
42.9 (state 51.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 25, 2025
Health deficiencies (last cycle)
3.0 (state 9.3 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
26 health · 8 fire safety · includes actual harm
DateCitationSeverityStatus
2025-04-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-14
2025-04-25 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-14
2025-04-25 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-14
2024-12-11 Prepare residents for a safe transfer or discharge from the nursing home.
F0624 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-27
2024-12-11 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-27
2024-05-09 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-06-28
2024-05-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-28
2024-05-09 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-06-28
2023-12-18 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-06-14
2023-12-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2023-12-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-06
2019-08-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2019-09-04
2019-08-05 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-09-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $12,659 in fines.

DateTypeAmount
2023-12-18Fine$12,659

Ownership & management

NameRoleSince
John B. Goodman 2006 Irrv Grantor TR (organization)5%+ Direct Ownership Interest
The Goodman Group Properties LLC (organization)5%+ Direct Ownership Interest
Werner Ventures Limited Partnership (organization)5%+ Direct Ownership Interest
West Hills Convalescent Center Limited Partnership (organization)5%+ Direct Ownership Interest
Brown, Wendy (individual)5%+ Indirect Ownership Interest · 5%
John B. Goodman 2006 Irrv Grantor TR (organization)5%+ Indirect Ownership Interest · 13%
Werner, Jeffery (individual)5%+ Indirect Ownership Interest · 5%
Weichert, James (individual)Corporate Director · NOT APPLICABLE
Benson, Randall (individual)Corporate Officer · NOT APPLICABLE
Edinger, Craig (individual)Corporate Officer · NOT APPLICABLE
Knacke, Clinton (individual)Corporate Officer · NOT APPLICABLE
Olson, Denise (individual)Corporate Officer · NOT APPLICABLE
John B Goodman Enterprises INC (organization)General Partnership Interest · NOT APPLICABLE
Brown, Wendy (individual)Limited Partnership Interest · NOT APPLICABLE
John B. Goodman 2006 Irrv Grantor TR (organization)Limited Partnership Interest · NOT APPLICABLE
The Goodman Group Properties LLC (organization)Limited Partnership Interest · NOT APPLICABLE
Werner Ventures Limited Partnership (organization)Limited Partnership Interest · NOT APPLICABLE
Werner, Jeffery (individual)Limited Partnership Interest · NOT APPLICABLE
Gould, Denise (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of West Hills Health & Rehabilitation?

West Hills Health & Rehabilitation has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Oregon.

How many beds does West Hills Health & Rehabilitation have?

It has 180 certified beds and cares for about 95 residents per day.

Has West Hills Health & Rehabilitation been fined?

Yes. CMS lists 1 penalty totaling $12,659 in the last three years.

Who owns West Hills Health & Rehabilitation?

It is part of The Goodman Group and is classified as for profit - partnership. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of West Hills Health & Rehabilitation?

(503) 244-1107. The facility is located at 5701 SW Multnomah Blvd, Portland, OR 97219.

Other nursing homes in Portland

Compare all nursing homes in Portland, OR →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.