South Park East

Nursing Home · Oklahoma City, OK

CMS overall rating 2/5 Abuse citation For profit - Limited Liability company

CMS certification number375452
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

225 Southwest 35th Street
Oklahoma City, OK 73109
Oklahoma County
Phone
(405) 631-7444
ZIP code
73109 – all care providers

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Facility details

Certified beds
47
Residents per day
39.3 (84% occupied)
Ownership
For profit - Limited Liability company
Legal name
Phoenix Healthcare LLC
Chain
Phoenix Healthcare (6 facilities, avg 2.7★)
Medicare certified since
February 19, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.7
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.6
Quality measures★★★★★ 5/5
State avg 2.8
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.00 (state 3.79 · U.S. 3.86)
Registered nurses (RN)
0.33 (state 0.34 · U.S. 0.69)
Licensed practical nurses
0.66 (state 0.92 · U.S. 0.86)
Nurse aides
3.00 (state 2.53 · U.S. 2.32)
Weekend total
3.64 (state 3.44 · U.S. 3.42)
Nursing staff turnover
64.3 (state 55.5 · U.S. 45.8)%
RN turnover
50.0 (state 53.6 · U.S. 42.9)%
Administrators who left
4 in the last year

Inspections

Last standard inspection
May 8, 2026
Health deficiencies (last cycle)
12.0 (state 6.6 · U.S. 9.3)
From complaints
6
Citations on record (3 years)
19 health · 15 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-08 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-28
2026-05-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-28
2026-05-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-28
2026-05-08 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-28
2026-05-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-28
2026-05-08 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-28
2026-05-08 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-28
2026-05-08 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-28
2025-09-10 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-10-28
2025-09-10 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-10-28
2025-09-10 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-28
2025-09-10 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-28
2024-02-23 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-08
2024-02-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-08
2024-02-23 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-08
2024-02-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-08
2024-02-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-08
2024-02-23 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-08
2024-02-23 Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
F0772 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $15,480 in fines.

DateTypeAmount
2025-09-10Fine$15,480

Ownership & management

NameRoleSince
Cain, Larry (individual)5%+ Direct Ownership Interest
Phoenix Healthcare LLC (organization)5%+ Direct Ownership Interest
Floyd, Shanna (individual)Administrator · NOT APPLICABLE
Forvis Mazars LLP (organization)Administrator · NOT APPLICABLE
Hermance, Terry (individual)Administrator · NOT APPLICABLE
Midwest Land & Investment Company (organization)Administrator · NOT APPLICABLE
Phoenix Healthcare LLC (organization)Administrator · NOT APPLICABLE
Ramming, Lacie (individual)Administrator · NOT APPLICABLE
Young, Cathy (individual)Administrator · NOT APPLICABLE
Davis, Dena (individual)Operational/managerial Control · NOT APPLICABLE
Floyd, Shanna (individual)Operational/managerial Control · NOT APPLICABLE
Forvis Mazars LLP (organization)Operational/managerial Control · NOT APPLICABLE
Hermance, Terry (individual)Operational/managerial Control · NOT APPLICABLE
Phoenix Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
Phoenix Rehab LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ramming, Lacie (individual)Operational/managerial Control · NOT APPLICABLE
Young, Cathy (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of South Park East?

South Park East has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.7-star average in Oklahoma.

How many beds does South Park East have?

It has 47 certified beds and cares for about 39 residents per day.

Has South Park East been fined?

Yes. CMS lists 1 penalty totaling $15,480 in the last three years.

Who owns South Park East?

It is part of Phoenix Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of South Park East?

(405) 631-7444. The facility is located at 225 Southwest 35th Street, Oklahoma City, OK 73109.

Other nursing homes in Oklahoma City

Compare all nursing homes in Oklahoma City, OK →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.