The Oaks Healthcare Center
Nursing Home · Poteau, OK
CMS certification number375166
Contact & location
1501 Clayton AvenuePoteau, OK 74953
Le Flore County
- Phone
- (918) 647-8236
- ZIP code
- 74953 – all care providers
Facility details
- Certified beds
- 158
- Residents per day
- 108.8 (69% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- The Oaks Healthcare Center - Poteau, LLC
- Medicare certified since
- April 1, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.07 (state 3.79 · U.S. 3.86)
- Registered nurses (RN)
- 0.14 (state 0.34 · U.S. 0.69)
- Licensed practical nurses
- 0.84 (state 0.92 · U.S. 0.86)
- Nurse aides
- 2.09 (state 2.53 · U.S. 2.32)
- Weekend total
- 3.26 (state 3.44 · U.S. 3.42)
- Nursing staff turnover
- 57.3 (state 55.5 · U.S. 45.8)%
- RN turnover
- 71.4 (state 53.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 26, 2025
- Health deficiencies (last cycle)
- 14.0 (state 6.6 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 37 health · 12 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-03 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2025-08-21 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-17 |
| 2025-08-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-17 |
| 2025-02-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2025-02-26 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-08 |
| 2024-11-01 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-04 |
| 2024-08-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-25 |
| 2024-07-11 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-20 |
| 2024-07-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-20 |
| 2024-07-11 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-20 |
| 2024-07-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-20 |
| 2024-07-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-20 |
| 2023-10-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2023-10-27 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-11 |
| 2022-07-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-08-15 |
| 2022-07-13 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-08-15 |
| 2022-07-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-08-15 |
| 2022-07-13 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-08-15 |
| 2022-07-13 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-08-15 |
| 2022-07-13 | Ensure staff are vaccinated for COVID-19 F0888 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-08-15 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Grant Rhodes Revocable Trust (organization) | 5%+ Direct Ownership Interest · 50% | |
| Jeffrey W Young Revocable Trust Dated July 27, 2017 (organization) | 5%+ Direct Ownership Interest · 50% | |
| Rhodes, Jonathan (individual) | 5%+ Indirect Ownership Interest · 50% | |
| Young, Jeffrey (individual) | 5%+ Indirect Ownership Interest · 50% | |
| Bedlam Properties Ho LLC (organization) | Administrator · NOT APPLICABLE | |
| Cox, Norma (individual) | Administrator · NOT APPLICABLE | |
| Grant Rhodes Revocable Trust (organization) | Administrator · NOT APPLICABLE | |
| Jeffrey W Young Revocable Trust Dated July 27, 2017 (organization) | Administrator · NOT APPLICABLE | |
| Lietzke, Mark (individual) | Administrator · NOT APPLICABLE | |
| Matrix Provider Solutions LLC (organization) | Administrator · NOT APPLICABLE | |
| Pearson, Arthur (individual) | Administrator · NOT APPLICABLE | |
| Poteau Nursing Center, LLC (organization) | Administrator · NOT APPLICABLE | |
| Rhodes, Jonathan (individual) | Administrator · NOT APPLICABLE | |
| Snow, Larry (individual) | Administrator · NOT APPLICABLE | |
| Young, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| Snow, Larry (individual) | Corporate Officer · NOT APPLICABLE | |
| Bedlam Properties Ho LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Lietzke, Mark (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Matrix Provider Solutions LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Oaks Healthcare Center?
The Oaks Healthcare Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.7-star average in Oklahoma.
How many beds does The Oaks Healthcare Center have?
It has 158 certified beds and cares for about 109 residents per day.
Has The Oaks Healthcare Center been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of The Oaks Healthcare Center?
(918) 647-8236. The facility is located at 1501 Clayton Avenue, Poteau, OK 74953.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.