York Manor Nursing Home

Nursing Home · Muskogee, OK

CMS overall rating 1/5 Non profit - Corporation

CMS certification number375132

Contact & location

500 South York
Muskogee, OK 74403
Muskogee County
Phone
(918) 682-6724
ZIP code
74403 – all care providers

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Facility details

Certified beds
60
Residents per day
39.3 (66% occupied)
Ownership
Non profit - Corporation
Legal name
Heartway Corporation
Medicare certified since
January 20, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.7
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.6
Quality measures★★★★★ 2/5
State avg 2.8
Long-stay quality★★★★★ 2/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.21 (state 3.79 · U.S. 3.86)
Registered nurses (RN)
0.31 (state 0.34 · U.S. 0.69)
Licensed practical nurses
0.50 (state 0.92 · U.S. 0.86)
Nurse aides
2.40 (state 2.53 · U.S. 2.32)
Weekend total
3.39 (state 3.44 · U.S. 3.42)
Nursing staff turnover
69.4 (state 55.5 · U.S. 45.8)%
RN turnover
—
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 15, 2025
Health deficiencies (last cycle)
18.0 (state 6.6 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
41 health · 9 fire safety
DateCitationSeverityStatus
2025-09-15 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-09-15 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-17
2025-01-29 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-01-29 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-01-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-01-29 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-01-29 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2025-01-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-21
2023-10-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28
2023-10-16 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Tno Holdings, LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Baucom, Kathy (individual)Administrator · NOT APPLICABLE
Blue, Randall (individual)Administrator · NOT APPLICABLE
Bokf,Na (organization)Administrator · NOT APPLICABLE
Breashears, Shirley (individual)Administrator · NOT APPLICABLE
Forvis Mazars LLP (organization)Administrator · NOT APPLICABLE
Hermance, Terry (individual)Administrator · NOT APPLICABLE
Marshall, Andrea (individual)Administrator · NOT APPLICABLE
Nutrition Management Services INC. (organization)Administrator · NOT APPLICABLE
Sanford, Andrew (individual)Administrator · NOT APPLICABLE
Taylor, Justin (individual)Administrator · NOT APPLICABLE
Barton, Blaine (individual)Corporate Director · NOT APPLICABLE
Blue, Randall (individual)Corporate Director · NOT APPLICABLE
Darby, Jan (individual)Corporate Director · NOT APPLICABLE
Salyer, Thomas (individual)Corporate Director · NOT APPLICABLE
Sanford, Andrew (individual)Corporate Director · NOT APPLICABLE
Barton, Blaine (individual)Corporate Officer · NOT APPLICABLE
Baucom, Kathy (individual)Corporate Officer · NOT APPLICABLE
Blue, Randall (individual)Corporate Officer · NOT APPLICABLE
Darby, Jan (individual)Corporate Officer · NOT APPLICABLE
Salyer, Thomas (individual)Corporate Officer · NOT APPLICABLE
Sanford, Andrew (individual)Corporate Officer · NOT APPLICABLE
Barton, Blaine (individual)Managing Control - Governing Body · NOT APPLICABLE
Blue, Randall (individual)Managing Control - Governing Body · NOT APPLICABLE
Salyer, Thomas (individual)Managing Control - Governing Body · NOT APPLICABLE
Sanford, Andrew (individual)Managing Control - Governing Body · NOT APPLICABLE
Barton, Blaine (individual)Operational/managerial Control · NOT APPLICABLE
Baucom, Kathy (individual)Operational/managerial Control · NOT APPLICABLE
Blue, Randall (individual)Operational/managerial Control · NOT APPLICABLE
Breashears, Shirley (individual)Operational/managerial Control · NOT APPLICABLE
Forvis Mazars LLP (organization)Operational/managerial Control · NOT APPLICABLE
Hermance, Terry (individual)Operational/managerial Control · NOT APPLICABLE
Marshall, Andrea (individual)Operational/managerial Control · NOT APPLICABLE
Salyer, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Sanford, Andrew (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of York Manor Nursing Home?

York Manor Nursing Home has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.7-star average in Oklahoma.

How many beds does York Manor Nursing Home have?

It has 60 certified beds and cares for about 39 residents per day.

Has York Manor Nursing Home been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of York Manor Nursing Home?

(918) 682-6724. The facility is located at 500 South York, Muskogee, OK 74403.

Other nursing homes in Muskogee

Compare all nursing homes in Muskogee, OK →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.