Avenue at Wooster

Nursing Home · Wooster, OH

CMS overall rating 3/5 For profit - Corporation

CMS certification number366463

Contact & location

1700 East Smithville Western Road
Wooster, OH 44691
Wayne County
Phone
(330) 601-1001
ZIP code
44691 – all care providers

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Facility details

Certified beds
82
Residents per day
78.3 (95% occupied)
Ownership
For profit - Corporation
Legal name
Progressive Wooster LLC
Chain
Progressive Quality Care (11 facilities, avg 2.7★)
Medicare certified since
April 6, 2018
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.28 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.38 (state 0.64 · U.S. 0.69)
Licensed practical nurses
1.18 (state 0.95 · U.S. 0.86)
Nurse aides
1.73 (state 2.09 · U.S. 2.32)
Weekend total
2.76 (state 3.28 · U.S. 3.42)
Nursing staff turnover
35.8 (state 48.7 · U.S. 45.8)%
RN turnover
22.2 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 20, 2025
Health deficiencies (last cycle)
14.0 (state 10.7 · U.S. 9.3)
From complaints
7
Citations on record (3 years)
33 health · 8 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-02
2026-03-05 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-17
2026-03-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-17
2026-03-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-17
2025-03-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2025-03-20 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-25
2024-10-22 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-11-07
2024-10-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-07
2024-05-23 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-31
2024-03-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-03-25
2024-03-14 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-25
2024-03-14 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F0773 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-25
2022-12-27 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-27 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-27 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-27 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-27 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2022-12-27 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-02-10
2020-02-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-02-20 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-02-20 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-02-20 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09
2020-02-20 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Flank, Eitan (individual)5%+ Direct Ownership Interest · 20%
Flank, Liat (individual)5%+ Direct Ownership Interest · 20%
Flank, Matan (individual)5%+ Direct Ownership Interest · 20%
Flank, Shaul (individual)5%+ Direct Ownership Interest · 20%
Sausen, Joel (individual)5%+ Direct Ownership Interest · 20%
Flank, Eitan (individual)Administrator · NOT APPLICABLE
Flank, Liat (individual)Administrator · NOT APPLICABLE
Flank, Matan (individual)Administrator · NOT APPLICABLE
Flank, Shaul (individual)Administrator · NOT APPLICABLE
Giauque, Chad (individual)Administrator · NOT APPLICABLE
Nielsen, Paul (individual)Administrator · NOT APPLICABLE
Progressive Quality Care INC (organization)Administrator · NOT APPLICABLE
Sausen, Joel (individual)Administrator · NOT APPLICABLE
Shiller, Daniel (individual)Administrator · NOT APPLICABLE
Flank, Eitan (individual)Corporate Officer · NOT APPLICABLE
Flank, Liat (individual)Corporate Officer · NOT APPLICABLE
Flank, Matan (individual)Corporate Officer · NOT APPLICABLE
Flank, Shaul (individual)Corporate Officer · NOT APPLICABLE
Sausen, Joel (individual)Corporate Officer · NOT APPLICABLE
Shiller, Daniel (individual)Corporate Officer · NOT APPLICABLE
Giauque, Chad (individual)Operational/managerial Control · NOT APPLICABLE
Nielsen, Paul (individual)Operational/managerial Control · NOT APPLICABLE
Progressive Quality Care INC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Avenue at Wooster?

Avenue at Wooster has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Avenue at Wooster have?

It has 82 certified beds and cares for about 78 residents per day.

Has Avenue at Wooster been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Avenue at Wooster?

It is part of Progressive Quality Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Avenue at Wooster?

(330) 601-1001. The facility is located at 1700 East Smithville Western Road, Wooster, OH 44691.

Other nursing homes in Wooster

Compare all nursing homes in Wooster, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.