Otterbein New Albany

Nursing Home · New Albany, OH

CMS overall rating 2/5 Non profit - Corporation

CMS certification number366424

Contact & location

6690 Liberation Way
New Albany, OH 43054
Franklin County
Phone
(614) 981-6854
ZIP code
43054 – all care providers

Open in Google Maps

Facility details

Certified beds
60
Residents per day
57.1 (95% occupied)
Ownership
Non profit - Corporation
Legal name
Otterbein New Albany LLC
Chain
Otterbein Seniorlife (20 facilities, avg 3.2★)
Medicare certified since
March 5, 2015
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.4
Quality measures★★★★★ 3/5
State avg 4.4
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.56 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.76 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.60 (state 0.95 · U.S. 0.86)
Nurse aides
3.20 (state 2.09 · U.S. 2.32)
Weekend total
4.28 (state 3.28 · U.S. 3.42)
Nursing staff turnover
41.0 (state 48.7 · U.S. 45.8)%
RN turnover
57.1 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 26, 2026
Health deficiencies (last cycle)
9.0 (state 10.7 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
62 health · 14 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-23 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-31
2026-06-23 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-31
2026-06-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-31
2026-06-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-31
2026-02-26 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2026-03-17
2026-02-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-17
2026-02-26 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-17
2026-02-26 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-17
2026-02-26 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-17
2026-02-26 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-17
2026-02-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-17
2025-05-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-06-02
2025-05-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-06-02
2025-05-15 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-02
2024-08-21 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-10-25
2024-08-21 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-25
2024-08-21 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-25
2024-08-21 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-25
2024-08-21 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-25
2024-08-21 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F0773 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-30
2024-08-21 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-25
2024-08-21 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-09-30
2023-10-31 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-08-21 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-26
2022-07-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-25 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-25 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-25 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-25 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-08-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $23,980 in fines.

DateTypeAmount
2026-02-26Fine$23,980

Ownership & management

NameRoleSince
Otterbein Neighborhoods, LLC (organization)5%+ Direct Ownership Interest · 100%
Otterbein Home (organization)5%+ Indirect Ownership Interest · 100%
Barton, Mary Beth (individual)Administrator · NOT APPLICABLE
Functional Pathways of Tennessee LLC (organization)Administrator · NOT APPLICABLE
Otterbein Home (organization)Administrator · NOT APPLICABLE
Parikh, Ripal (individual)Administrator · NOT APPLICABLE
Polaris Pharmacy Services of Ohio LLC (organization)Administrator · NOT APPLICABLE
Arnold, Daniel (individual)Corporate Officer · NOT APPLICABLE
Green, James (individual)Corporate Officer · NOT APPLICABLE
Hawkins, Rita (individual)Corporate Officer · NOT APPLICABLE
Wilson, Jill (individual)Corporate Officer · NOT APPLICABLE
Baker, Steve (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Abraham (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Daniel (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Eric (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Robert (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Paritzky, Jonathan (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Rombro, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Zisek, Todd (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
App, Lynn (individual)Operational/managerial Control · NOT APPLICABLE
Bartlett, Victoria (individual)Operational/managerial Control · NOT APPLICABLE
Barton, Mary Beth (individual)Operational/managerial Control · NOT APPLICABLE
Bayliff, Becky (individual)Operational/managerial Control · NOT APPLICABLE
Brownson, William (individual)Operational/managerial Control · NOT APPLICABLE
Burke, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Coleman, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Fraley, Ralph (individual)Operational/managerial Control · NOT APPLICABLE
Functional Pathways of Tennessee LLC (organization)Operational/managerial Control · NOT APPLICABLE
Glosser, Heidi (individual)Operational/managerial Control · NOT APPLICABLE
Green, James (individual)Operational/managerial Control · NOT APPLICABLE
Hazelbaker, Tomas (individual)Operational/managerial Control · NOT APPLICABLE
Otterbein Home (organization)Operational/managerial Control · NOT APPLICABLE
Parikh, Ripal (individual)Operational/managerial Control · NOT APPLICABLE
Vonderhaar, Steve (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Otterbein New Albany?

Otterbein New Albany has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Otterbein New Albany have?

It has 60 certified beds and cares for about 57 residents per day.

Has Otterbein New Albany been fined?

Yes. CMS lists 1 penalty totaling $23,980 in the last three years.

Who owns Otterbein New Albany?

It is part of Otterbein Seniorlife and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Otterbein New Albany?

(614) 981-6854. The facility is located at 6690 Liberation Way, New Albany, OH 43054.

Other nursing homes in New Albany

Compare all nursing homes in New Albany, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.