Willow Ridge of Mennonite Home Communities of Ohio

Nursing Home · Bluffton, OH

CMS overall rating 5/5 Non profit - Church related

CMS certification number366402

Contact & location

101 Willow Ridge Drive
Bluffton, OH 45817
Allen County
Phone
(419) 358-1015
ZIP code
45817 – all care providers

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Facility details

Certified beds
20
Residents per day
17.6 (88% occupied)
Ownership
Non profit - Church related
Legal name
Mennonite Memorial Home
Medicare certified since
March 1, 2013
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 2.4
Quality measures★★★★★ 4/5
State avg 4.4
Long-stay quality★★★★★ 4/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.30 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.85 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.93 (state 0.95 · U.S. 0.86)
Nurse aides
3.52 (state 2.09 · U.S. 2.32)
Weekend total
5.01 (state 3.28 · U.S. 3.42)
Nursing staff turnover
32.3 (state 48.7 · U.S. 45.8)%
RN turnover
80.0 (state 43.9 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
July 11, 2024
Health deficiencies (last cycle)
8.0 (state 10.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
23 health · 10 fire safety · includes actual harm
DateCitationSeverityStatus
2024-07-11 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-27
2024-07-11 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-27
2024-07-11 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-27
2024-07-11 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-27
2024-07-11 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-27
2024-07-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-27
2024-07-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-27
2024-07-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-27
2022-01-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2022-02-16
2022-01-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-02-16
2022-01-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-02-16
2022-01-25 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-16
2022-01-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-16
2022-01-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-16
2022-01-25 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-16
2019-05-02 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-02 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-02 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-02 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-02 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-02 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-02 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Brethren Retirement Community (organization)5%+ Direct Ownership Interest · 100%
Brethren Retirement Community (organization)Administrator · NOT APPLICABLE
Nickles, Lance (individual)Administrator · NOT APPLICABLE
Allread, Kara (individual)Corporate Director · NOT APPLICABLE
Arnold, Matthew (individual)Corporate Director · NOT APPLICABLE
Keller, Lori (individual)Corporate Director · NOT APPLICABLE
Kepler, David (individual)Corporate Director · NOT APPLICABLE
Maurer, Rebecca (individual)Corporate Director · NOT APPLICABLE
North, Steven (individual)Corporate Director · NOT APPLICABLE
Polhamus, Marjorie (individual)Corporate Director · NOT APPLICABLE
Shetler, David (individual)Corporate Director · NOT APPLICABLE
Subler, Jeff (individual)Corporate Director · NOT APPLICABLE
Warner, John (individual)Corporate Director · NOT APPLICABLE
Warner, John (individual)Corporate Officer · NOT APPLICABLE
Nickles, Lance (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Willow Ridge of Mennonite Home Communities of Ohio?

Willow Ridge of Mennonite Home Communities of Ohio has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Willow Ridge of Mennonite Home Communities of Ohio have?

It has 20 certified beds and cares for about 18 residents per day.

Has Willow Ridge of Mennonite Home Communities of Ohio been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Willow Ridge of Mennonite Home Communities of Ohio?

(419) 358-1015. The facility is located at 101 Willow Ridge Drive, Bluffton, OH 45817.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.