Otterbein Springboro

Nursing Home · Centerville, OH

CMS overall rating 4/5 Non profit - Corporation

CMS certification number366368

Contact & location

9320 Avalon Circle
Centerville, OH 45458
Warren County
Phone
(937) 885-5426
ZIP code
45458 – all care providers

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Facility details

Certified beds
60
Residents per day
57.3 (96% occupied)
Ownership
Non profit - Corporation
Legal name
Otterbein Clearcreek LLC
Chain
Otterbein Seniorlife (20 facilities, avg 3.2★)
Medicare certified since
November 10, 2008
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.44 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.75 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.67 (state 0.95 · U.S. 0.86)
Nurse aides
3.02 (state 2.09 · U.S. 2.32)
Weekend total
4.20 (state 3.28 · U.S. 3.42)
Nursing staff turnover
42.9 (state 48.7 · U.S. 45.8)%
RN turnover
33.3 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 30, 2026
Health deficiencies (last cycle)
10.0 (state 10.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
25 health · 11 fire safety
DateCitationSeverityStatus
2026-04-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-04-30 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-04-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-04-30 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-04-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-04-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-04-30 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-04-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2026-04-30 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-04
2025-09-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-11-26
2022-10-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-12-06
2022-10-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-06
2019-11-14 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
F0646 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13
2019-11-14 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-12-13

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Otterbein Home (organization)5%+ Direct Ownership Interest
Otterbein Neighborhoods, LLC (organization)5%+ Direct Ownership Interest
Otterbein Home (organization)5%+ Indirect Ownership Interest · 100%
Berner, Susan (individual)Administrator · NOT APPLICABLE
Functional Pathways of Tennessee LLC (organization)Administrator · NOT APPLICABLE
McKinney, Kristen (individual)Administrator · NOT APPLICABLE
Otterbein Home (organization)Administrator · NOT APPLICABLE
Polaris Pharmacy Services of Ohio LLC (organization)Administrator · NOT APPLICABLE
Arnold, Daniel (individual)Corporate Officer · NOT APPLICABLE
Green, James (individual)Corporate Officer · NOT APPLICABLE
Miller, Jason (individual)Corporate Officer · NOT APPLICABLE
Wilson, Jill (individual)Corporate Officer · NOT APPLICABLE
Baker, Steve (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Abraham (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Daniel (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Eric (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Robert (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Paritzky, Jonathan (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Rombro, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Zisek, Todd (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
App, Lynn (individual)Operational/managerial Control · NOT APPLICABLE
Bartlett, Victoria (individual)Operational/managerial Control · NOT APPLICABLE
Bayliff, Becky (individual)Operational/managerial Control · NOT APPLICABLE
Berner, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Brownson, William (individual)Operational/managerial Control · NOT APPLICABLE
Burke, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Coleman, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Fraley, Ralph (individual)Operational/managerial Control · NOT APPLICABLE
Functional Pathways of Tennessee LLC (organization)Operational/managerial Control · NOT APPLICABLE
Glosser, Heidi (individual)Operational/managerial Control · NOT APPLICABLE
Green, James (individual)Operational/managerial Control · NOT APPLICABLE
Hazelbaker, Tomas (individual)Operational/managerial Control · NOT APPLICABLE
McKinney, Kristen (individual)Operational/managerial Control · NOT APPLICABLE
Otterbein Home (organization)Operational/managerial Control · NOT APPLICABLE
Vonderhaar, Steve (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Otterbein Springboro?

Otterbein Springboro has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Otterbein Springboro have?

It has 60 certified beds and cares for about 57 residents per day.

Has Otterbein Springboro been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Otterbein Springboro?

It is part of Otterbein Seniorlife and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Otterbein Springboro?

(937) 885-5426. The facility is located at 9320 Avalon Circle, Centerville, OH 45458.

Other nursing homes in Centerville

Compare all nursing homes in Centerville, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.