Crystal Care of Coal Grove
Nursing Home · Coal Grove, OH
CMS certification number366202
Contact & location
813 1/2 Marion PikeCoal Grove, OH 45638
Lawrence County
- Phone
- (740) 532-0449
- ZIP code
- 45638 – all care providers
Facility details
- Certified beds
- 57
- Residents per day
- 50.6 (89% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Crystal Care of Ironton, LLC
- Chain
- Hillstone Healthcare (9 facilities, avg 3.9★)
- Medicare certified since
- August 10, 2000
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.16 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.44 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.85 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.87 (state 2.09 · U.S. 2.32)
- Weekend total
- 2.87 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 48.8 (state 48.7 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 11, 2025
- Health deficiencies (last cycle)
- 5.0 (state 10.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 25 health · 8 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-11 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-11 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-11 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2025-09-11 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-08 |
| 2024-03-26 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-16 |
| 2024-03-26 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-16 |
| 2024-03-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-04-16 |
| 2023-10-19 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-19 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-19 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-19 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-19 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-19 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2021-12-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-06 |
| 2021-12-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-06 |
| 2021-12-07 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-06 |
| 2021-12-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-06 |
| 2021-12-07 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-06 |
| 2021-12-07 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-06 |
| 2021-12-07 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-06 |
| 2021-12-07 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2022-01-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $159,708 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-03-04 | Payment Denial | 18 days payment denial |
| 2024-03-04 | Fine | $159,708 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bergsten, Paul (individual) | Corporate Officer · NOT APPLICABLE | |
| Dapore, Matthew (individual) | Corporate Officer · NOT APPLICABLE | |
| Bergsten, Paul (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dapore, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Detty, Peter (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Ramsey, Tara (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Crystal Care of Coal Grove?
Crystal Care of Coal Grove has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Crystal Care of Coal Grove have?
It has 57 certified beds and cares for about 51 residents per day.
Has Crystal Care of Coal Grove been fined?
Yes. CMS lists 2 penalties totaling $159,708 in the last three years.
Who owns Crystal Care of Coal Grove?
It is part of Hillstone Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Crystal Care of Coal Grove?
(740) 532-0449. The facility is located at 813 1/2 Marion Pike, Coal Grove, OH 45638.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.