Vista Care Center of Milan
Nursing Home · Milan, OH
CMS certification number366067
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
185 S Main STMilan, OH 44846
Erie County
- Phone
- (419) 499-2576
- ZIP code
- 44846 – all care providers
Facility details
- Certified beds
- 90
- Residents per day
- 87.5 (97% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Milan Skilled Nursing LLC
- Chain
- Continuing Healthcare Solutions (12 facilities, avg 2.1★)
- Medicare certified since
- July 15, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.64 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.41 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.61 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.62 (state 2.09 · U.S. 2.32)
- Weekend total
- 2.25 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 50.0 (state 48.7 · U.S. 45.8)%
- RN turnover
- 60.0 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- October 17, 2024
- Health deficiencies (last cycle)
- 20.0 (state 10.7 · U.S. 9.3)
- From complaints
- 12
- Citations on record (3 years)
- 33 health · 10 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-09 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-03-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2024-10-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-09-27 |
| 2024-10-17 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-11-01 |
| 2024-10-17 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). F0603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2024-10-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-01 |
| 2023-11-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-05 |
| 2023-11-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-05 |
| 2023-08-01 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-08-01 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-01-19 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-17 |
| 2023-01-19 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-17 |
| 2023-01-19 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-17 |
| 2023-01-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-17 |
| 2023-01-19 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2023-02-17 |
| 2019-09-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2019-12-12 |
| 2019-09-26 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2019-12-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $12,834 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-10-17 | Fine | $12,834 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Continuing Healthcare Solutions INC (organization) | Administrator · NOT APPLICABLE | |
| Hughey, Tracy (individual) | Administrator · NOT APPLICABLE | |
| Kauffman, Kevin (individual) | Administrator · NOT APPLICABLE | |
| Bunner, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Mallett, Christopher (individual) | Corporate Director · NOT APPLICABLE | |
| Parsons, Benjamin (individual) | Corporate Director · NOT APPLICABLE | |
| Sprenger, Mark (individual) | Corporate Director · NOT APPLICABLE | |
| Sprenger, Timothy (individual) | Corporate Director · NOT APPLICABLE | |
| Hughey, Tracy (individual) | Corporate Officer · NOT APPLICABLE | |
| Kauffman, Kevin (individual) | Corporate Officer · NOT APPLICABLE | |
| Kauffman, Kevin (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Vista Care Center of Milan?
Vista Care Center of Milan has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Vista Care Center of Milan have?
It has 90 certified beds and cares for about 88 residents per day.
Has Vista Care Center of Milan been fined?
Yes. CMS lists 1 penalty totaling $12,834 in the last three years.
Who owns Vista Care Center of Milan?
It is part of Continuing Healthcare Solutions and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Vista Care Center of Milan?
(419) 499-2576. The facility is located at 185 S Main ST, Milan, OH 44846.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.