Crystal Care Center of Franklin Furnace
Nursing Home · Franklin Furnace, OH
CMS certification number366003
Contact & location
4734 Gallia PikeFranklin Furnace, OH 45629
Scioto County
- Phone
- (740) 354-9151
- ZIP code
- 45629 – all care providers
Facility details
- Certified beds
- 30
- Residents per day
- 23.5 (78% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- McKenna Health Care of Franklin Furnace INC
- Chain
- Hillstone Healthcare (9 facilities, avg 3.9★)
- Medicare certified since
- April 19, 1995
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.70 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.82 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.78 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.11 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.36 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 53.3 (state 48.7 · U.S. 45.8)%
- RN turnover
- 20.0 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- April 30, 2026
- Health deficiencies (last cycle)
- 4.0 (state 10.7 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 10 health · 14 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-30 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-18 |
| 2026-04-30 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-18 |
| 2026-04-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-18 |
| 2026-01-05 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-15 |
| 2024-03-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-03-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-03-07 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2022-04-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-27 |
| 2022-04-26 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-27 |
| 2022-04-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bergsten, Paul (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Bergsten, Paul (individual) | Corporate Director · NOT APPLICABLE | |
| Dapore, Matthew (individual) | Corporate Director · NOT APPLICABLE | |
| Bergsten, Paul (individual) | Corporate Officer · NOT APPLICABLE | |
| Dapore, Matthew (individual) | Corporate Officer · NOT APPLICABLE | |
| Wheaton, Anthony (individual) | Corporate Officer · NOT APPLICABLE | |
| Bergsten, Paul (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dapore, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wheaton, Anthony (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Crystal Care Center of Franklin Furnace?
Crystal Care Center of Franklin Furnace has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Crystal Care Center of Franklin Furnace have?
It has 30 certified beds and cares for about 24 residents per day.
Has Crystal Care Center of Franklin Furnace been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Crystal Care Center of Franklin Furnace?
It is part of Hillstone Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Crystal Care Center of Franklin Furnace?
(740) 354-9151. The facility is located at 4734 Gallia Pike, Franklin Furnace, OH 45629.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.