Ohio Living Quaker Heights

Nursing Home · Waynesville, OH

CMS overall rating 4/5 Non profit - Corporation

CMS certification number365974

Contact & location

514 West High Street
Waynesville, OH 45068
Warren County
Phone
(513) 897-6050
ZIP code
45068 – all care providers

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Facility details

Certified beds
66
Residents per day
58.5 (89% occupied)
Ownership
Non profit - Corporation
Chain
Ohio Living Communities (11 facilities, avg 4.4★)
Medicare certified since
July 1, 1994
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.37 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.71 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.98 (state 0.95 · U.S. 0.86)
Nurse aides
2.68 (state 2.09 · U.S. 2.32)
Weekend total
4.03 (state 3.28 · U.S. 3.42)
Nursing staff turnover
74.6 (state 48.7 · U.S. 45.8)%
RN turnover
83.3 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
November 8, 2023
Health deficiencies (last cycle)
15.0 (state 10.7 · U.S. 9.3)
From complaints
7
Citations on record (3 years)
20 health · 22 fire safety
DateCitationSeverityStatus
2026-04-02 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-04-02 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-04-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2026-04-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-17
2025-10-07 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-25
2025-10-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-25
2025-10-07 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-25
2023-11-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-19
2023-11-08 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-19
2023-11-08 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-19
2023-11-08 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-19
2023-11-08 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-19
2023-11-08 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-19
2023-11-08 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-11-19
2023-11-08 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-11-19
2020-01-23 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-02-18
2020-01-23 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-02-18
2018-11-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-01-11
2018-11-20 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-01-11
2018-11-20 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-01-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Burnett, Drew (individual)Administrator · NOT APPLICABLE
Intelycare INC (organization)Administrator · NOT APPLICABLE
Papanek, Holly (individual)Administrator · NOT APPLICABLE
Adam, Sandra (individual)Corporate Director · NOT APPLICABLE
Ingwersen, Melissa (individual)Corporate Director · NOT APPLICABLE
Joyce, James (individual)Corporate Director · NOT APPLICABLE
White, Terry (individual)Corporate Director · NOT APPLICABLE
Belfance, Leslie (individual)Corporate Officer · NOT APPLICABLE
Gumina, Laurence (individual)Corporate Officer · NOT APPLICABLE
Stillman, Robert (individual)Corporate Officer · NOT APPLICABLE
Burnett, Drew (individual)Operational/managerial Control · NOT APPLICABLE
Papanek, Holly (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Ohio Living Quaker Heights?

Ohio Living Quaker Heights has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Ohio Living Quaker Heights have?

It has 66 certified beds and cares for about 59 residents per day.

Has Ohio Living Quaker Heights been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Ohio Living Quaker Heights?

It is part of Ohio Living Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Ohio Living Quaker Heights?

(513) 897-6050. The facility is located at 514 West High Street, Waynesville, OH 45068.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.