Normandy Manor of Rocky River
Nursing Home · Rocky River, OH
CMS certification number365926
Contact & location
22709 Lake RDRocky River, OH 44116
Cuyahoga County
- Phone
- (440) 333-5400
- ZIP code
- 44116 – all care providers
Facility details
- Certified beds
- 150
- Residents per day
- 132.8 (89% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Normandy II Limited Partnership
- Medicare certified since
- June 25, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.55 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.39 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.93 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.24 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.18 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- —
- RN turnover
- —
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- July 11, 2024
- Health deficiencies (last cycle)
- 3.0 (state 10.7 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 32 health · 19 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-11-06 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-27 |
| 2024-11-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-27 |
| 2024-11-06 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-27 |
| 2024-08-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-11 |
| 2024-07-11 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-22 |
| 2024-07-11 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-11 |
| 2024-07-11 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-22 |
| 2024-02-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-03-06 |
| 2024-02-12 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-03-06 |
| 2024-02-12 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-06 |
| 2024-02-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-06 |
| 2023-12-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2023-12-22 |
| 2022-04-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2022-04-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-15 |
| 2019-04-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2019-06-12 |
| 2019-04-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-06-12 |
| 2019-04-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-06-12 |
| 2019-04-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-06-12 |
| 2019-04-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-06-12 |
| 2019-04-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-06-12 |
| 2019-04-25 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2019-06-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Orlean, David (individual) | 5%+ Direct Ownership Interest · 59% | |
| Orlean, Debra Sue (individual) | 5%+ Direct Ownership Interest · 20% | |
| Orlean, Susan (individual) | 5%+ Direct Ownership Interest · 20% | |
| Connolly, Emily (individual) | Administrator · NOT APPLICABLE | |
| Orlean, David (individual) | Administrator · NOT APPLICABLE | |
| Orlean, Debra Sue (individual) | Administrator · NOT APPLICABLE | |
| Orlean, Susan (individual) | Administrator · NOT APPLICABLE | |
| Patel, Kishor (individual) | Administrator · NOT APPLICABLE | |
| Shula, Matthew (individual) | Corporate Director · NOT APPLICABLE | |
| Normandy II, INC. (organization) | General Partnership Interest · NOT APPLICABLE | |
| Orlean, David (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Normandy II, INC. (organization) | Limited Partnership Interest · NOT APPLICABLE | |
| Orlean, David (individual) | Limited Partnership Interest · NOT APPLICABLE | |
| Orlean, Debra Sue (individual) | Limited Partnership Interest · NOT APPLICABLE | |
| Orlean, Susan (individual) | Limited Partnership Interest · NOT APPLICABLE | |
| Connolly, Emily (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kubinski, James (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Orlean, David (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sovereign Rocky River, LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Normandy Manor of Rocky River?
Normandy Manor of Rocky River has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Normandy Manor of Rocky River have?
It has 150 certified beds and cares for about 133 residents per day.
Has Normandy Manor of Rocky River been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Normandy Manor of Rocky River?
(440) 333-5400. The facility is located at 22709 Lake RD, Rocky River, OH 44116.
Other nursing homes in Rocky River
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Welsh Home the
Nursing Home · Rocky River, OH · 79 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.