Arbors at Milford
Nursing Home · Milford, OH
CMS certification number365675
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
5900 Meadowcreek DriveMilford, OH 45150
Clermont County
- Phone
- (513) 248-1655
- ZIP code
- 45150 – all care providers
Facility details
- Certified beds
- 90
- Residents per day
- 71.9 (80% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Oh SNF Milford Opco LLC
- Chain
- Arbors at Ohio (16 facilities, avg 2.6★)
- Medicare certified since
- February 6, 1986
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.56 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.95 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.79 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.82 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.97 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 53.1 (state 48.7 · U.S. 45.8)%
- RN turnover
- 78.6 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- March 12, 2026
- Health deficiencies (last cycle)
- 6.0 (state 10.7 · U.S. 9.3)
- From complaints
- 3
- Infection control citations
- 3
- Citations on record (3 years)
- 47 health · 21 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-12 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-12 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2025-04-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2025-01-10 |
| 2025-04-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-01-10 |
| 2025-04-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-05-06 |
| 2025-04-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2025-04-09 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-06 |
| 2024-12-04 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-12-16 |
| 2024-03-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-04-17 |
| 2024-03-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-17 |
| 2024-03-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-17 |
| 2024-03-19 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-17 |
| 2024-03-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-18 |
| 2024-03-19 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-07 |
| 2024-03-19 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-17 |
| 2022-05-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-06-09 |
| 2022-05-13 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-06-09 |
| 2022-05-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-09 |
| 2022-05-13 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2022-06-09 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
5 penalties in the last three years, including $117,782 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-04-09 | Fine | $17,345 |
| 2025-04-09 | Fine | $17,345 |
| 2024-12-04 | Fine | $66,291 |
| 2024-03-19 | Payment Denial | 1 days payment denial |
| 2024-03-19 | Fine | $16,801 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ark Opco Group, LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| B&Y Healthcare S Corp (organization) | 5%+ Indirect Ownership Interest | |
| B&Y Trust (organization) | 5%+ Indirect Ownership Interest | |
| Cody Healthcare S Corp (organization) | 5%+ Indirect Ownership Interest | |
| Craig Flashner 2007 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Norcross, Robert (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Rogers, Stacey (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Flashner, Craig (individual) | Corporate Director · NOT APPLICABLE | |
| Perlstein, Yitzchok (individual) | Corporate Director · NOT APPLICABLE | |
| Flashner, Craig (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Noble Healthcare Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Perlstein, Yitzchok (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Prestige Administrative Services, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Kirk, Kristine (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Arbors at Milford?
Arbors at Milford has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Arbors at Milford have?
It has 90 certified beds and cares for about 72 residents per day.
Has Arbors at Milford been fined?
Yes. CMS lists 5 penalties totaling $117,782 in the last three years.
Who owns Arbors at Milford?
It is part of Arbors at Ohio and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Arbors at Milford?
(513) 248-1655. The facility is located at 5900 Meadowcreek Drive, Milford, OH 45150.
Other nursing homes in Milford
-
S.E.M. Haven Health Care Center
Nursing Home · Milford, OH · 93 beds
★★★★★ -
The Laurels of Milford
Nursing Home · Milford, OH · 136 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.