Willows Health and Rehab CTR

Nursing Home · Euclid, OH

CMS overall rating 4/5 For profit - Corporation

CMS certification number365670

Contact & location

1500 E 191St ST
Euclid, OH 44117
Cuyahoga County
Phone
(216) 486-8880
ZIP code
44117 – all care providers

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Facility details

Certified beds
75
Residents per day
67.4 (90% occupied)
Ownership
For profit - Corporation
Legal name
Indian Hills Healthcare Group, INC.
Chain
Saber Healthcare Group (126 facilities, avg 2.9★)
Medicare certified since
February 18, 1986
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.21 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.33 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.98 (state 0.95 · U.S. 0.86)
Nurse aides
1.90 (state 2.09 · U.S. 2.32)
Weekend total
2.91 (state 3.28 · U.S. 3.42)
Nursing staff turnover
46.8 (state 48.7 · U.S. 45.8)%
RN turnover
42.9 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 23, 2024
Health deficiencies (last cycle)
4.0 (state 10.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
25 health · 36 fire safety · includes actual harm
DateCitationSeverityStatus
2024-05-23 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-06-19
2024-05-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-19
2024-05-23 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-19
2024-05-23 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-19
2022-05-09 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2022-06-02
2022-05-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2022-05-09 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-02
2019-04-04 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-05-03
2019-04-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-05-03
2019-04-04 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-05-03
2019-04-04 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-05-03
2019-04-04 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-05-03
2019-04-04 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-05-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $39,683 in fines.

DateTypeAmount
2024-05-23Fine$39,683

Ownership & management

NameRoleSince
Wwbv Holdings LLC (organization)5%+ Indirect Ownership Interest · 100%
Ohio Pennsyslvania Property LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Cekanski, Cynthia (individual)Administrator · NOT APPLICABLE
Citrin Cooperman Advisors LLC (organization)Administrator · NOT APPLICABLE
Mehta, Dharmesh (individual)Administrator · NOT APPLICABLE
Nicoluzakis, Gregory (individual)Administrator · NOT APPLICABLE
Ohio Pennsyslvania Property LLC (organization)Administrator · NOT APPLICABLE
SHG Boa LLC (organization)Administrator · NOT APPLICABLE
SHG Management LLC (organization)Administrator · NOT APPLICABLE
SHG MT, LLC (organization)Administrator · NOT APPLICABLE
TCF National Bank (organization)Administrator · NOT APPLICABLE
Thomas, Ursula (individual)Administrator · NOT APPLICABLE
Volpe, Benjamin (individual)Administrator · NOT APPLICABLE
Volpe, Benjamin (individual)Corporate Director · NOT APPLICABLE
Weisberg, William (individual)Corporate Director · NOT APPLICABLE
Nicoluzakis, Gregory (individual)Corporate Officer · NOT APPLICABLE
Volpe, Benjamin (individual)Corporate Officer · NOT APPLICABLE
Weisberg, William (individual)Corporate Officer · NOT APPLICABLE
Nicoluzakis, Gregory (individual)Managing Control - Governing Body · NOT APPLICABLE
Cekanski, Cynthia (individual)Operational/managerial Control · NOT APPLICABLE
Saber Governance LLC (organization)Operational/managerial Control · NOT APPLICABLE
SHG Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Thomas, Ursula (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Willows Health and Rehab CTR?

Willows Health and Rehab CTR has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Willows Health and Rehab CTR have?

It has 75 certified beds and cares for about 67 residents per day.

Has Willows Health and Rehab CTR been fined?

Yes. CMS lists 1 penalty totaling $39,683 in the last three years.

Who owns Willows Health and Rehab CTR?

It is part of Saber Healthcare Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willows Health and Rehab CTR?

(216) 486-8880. The facility is located at 1500 E 191St ST, Euclid, OH 44117.

Other nursing homes in Euclid

Compare all nursing homes in Euclid, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.