Norwalk Memorial Home
Nursing Home · Norwalk, OH
CMS certification number365668
Contact & location
272 Benedict AveNorwalk, OH 44857
Huron County
- Phone
- (419) 668-8101
- ZIP code
- 44857 – all care providers
Facility details
- Certified beds
- 69
- Residents per day
- 59.0 (86% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Fisher-Titus Medical Center
- Medicare certified since
- October 21, 1985
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.72 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.69 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 1.06 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.98 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.54 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 40.8 (state 48.7 · U.S. 45.8)%
- RN turnover
- 50.0 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 15, 2024
- Health deficiencies (last cycle)
- 8.0 (state 10.7 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 23 health · 10 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-30 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. F0729 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-06 |
| 2024-08-15 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-30 |
| 2024-08-15 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-30 |
| 2024-08-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-30 |
| 2024-08-15 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-30 |
| 2024-08-15 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-30 |
| 2024-08-15 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. F0606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-09-30 |
| 2024-08-15 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-09-30 |
| 2022-03-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2022-03-21 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-05-05 |
| 2019-05-30 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-07-12 |
| 2019-05-30 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-07-12 |
| 2019-05-30 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-07-12 |
| 2019-05-30 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-07-12 |
| 2019-05-30 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-07-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Fisher Titus Health (organization) | 5%+ Direct Ownership Interest · 100% | |
| Burkey, Brent (individual) | Administrator · NOT APPLICABLE | |
| Mattner, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Burkey, Brent (individual) | Corporate Director · NOT APPLICABLE | |
| Camp, Dennis (individual) | Corporate Director · NOT APPLICABLE | |
| Coriell, Mark (individual) | Corporate Director · NOT APPLICABLE | |
| Doughty, Dennis (individual) | Corporate Director · NOT APPLICABLE | |
| Hazel, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Huber, Jeffery (individual) | Corporate Director · NOT APPLICABLE | |
| Hughes, John (individual) | Corporate Director · NOT APPLICABLE | |
| Lendrum, John (individual) | Corporate Director · NOT APPLICABLE | |
| Roberts, Julie (individual) | Corporate Director · NOT APPLICABLE | |
| Zahler, Jonathan (individual) | Corporate Director · NOT APPLICABLE | |
| Mattner, Matthew (individual) | Corporate Officer · NOT APPLICABLE | |
| Silvestri, Scott (individual) | Corporate Officer · NOT APPLICABLE | |
| Burkey, Brent (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Norwalk Memorial Home?
Norwalk Memorial Home has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Norwalk Memorial Home have?
It has 69 certified beds and cares for about 59 residents per day.
Has Norwalk Memorial Home been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Norwalk Memorial Home?
(419) 668-8101. The facility is located at 272 Benedict Ave, Norwalk, OH 44857.
Other nursing homes in Norwalk
-
Twilight Gardens Nursing and Rehabilitation
Nursing Home · Norwalk, OH · 94 beds
★★★★ -
Carecore at Gaymont
Nursing Home · Norwalk, OH · 88 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.