Willow Knoll Post-Acute and Senior Living

Nursing Home · Middletown, OH

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number365648

Contact & location

4400 Vannest Avenue
Middletown, OH 45042
Butler County
Phone
(513) 422-5600
ZIP code
45042 – all care providers

Open in Google Maps

Facility details

Certified beds
58
Residents per day
54.5 (94% occupied)
Ownership
For profit - Limited Liability company
Legal name
Middletown Post Acute LLC
Chain
Pacs Group (274 facilities, avg 2.9★)
Medicare certified since
February 8, 1985
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 2.4
Quality measures★★★★★ 4/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.41 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.17 (state 0.64 · U.S. 0.69)
Licensed practical nurses
1.27 (state 0.95 · U.S. 0.86)
Nurse aides
1.97 (state 2.09 · U.S. 2.32)
Weekend total
2.89 (state 3.28 · U.S. 3.42)
Nursing staff turnover
40.8 (state 48.7 · U.S. 45.8)%
RN turnover
—
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 5, 2025
Health deficiencies (last cycle)
3.0 (state 10.7 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
9 health · 46 fire safety
DateCitationSeverityStatus
2026-06-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-07-20
2025-12-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-01-20
2025-12-05 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-20
2021-07-09 Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
F0563 · Resident Rights Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2021-08-25
2021-07-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-08-25
2021-07-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-08-25
2021-07-09 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-08-25
2021-07-09 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-08-25
2021-07-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-08-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Castellanos, Andrew (individual)Contracted Managing Employee · NOT APPLICABLE
Apt, Frederick (individual)Corporate Officer · NOT APPLICABLE
Hancock, Mark (individual)Corporate Officer · NOT APPLICABLE
Jergensen, Joshua (individual)Corporate Officer · NOT APPLICABLE
Mitchell, John (individual)Corporate Officer · NOT APPLICABLE
Chaney, Steve (individual)Operational/managerial Control · NOT APPLICABLE
Chaney, Steve (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Willow Knoll Post-Acute and Senior Living?

Willow Knoll Post-Acute and Senior Living has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Willow Knoll Post-Acute and Senior Living have?

It has 58 certified beds and cares for about 55 residents per day.

Has Willow Knoll Post-Acute and Senior Living been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Willow Knoll Post-Acute and Senior Living?

It is part of Pacs Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willow Knoll Post-Acute and Senior Living?

(513) 422-5600. The facility is located at 4400 Vannest Avenue, Middletown, OH 45042.

Other nursing homes in Middletown

Compare all nursing homes in Middletown, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.