Otterbein Portage Valley

Nursing Home · Pemberville, OH

CMS overall rating 4/5 Non profit - Corporation

CMS certification number365571

Contact & location

20311 Pemberville RD
Pemberville, OH 43450
Wood County
Phone
(419) 833-7000
ZIP code
43450 – all care providers

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Facility details

Certified beds
50
Residents per day
45.7 (91% occupied)
Ownership
Non profit - Corporation
Legal name
Otterbein Portage Valley INC
Chain
Otterbein Seniorlife (20 facilities, avg 3.2★)
Medicare certified since
December 15, 1981
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.46 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.89 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.53 (state 0.95 · U.S. 0.86)
Nurse aides
2.04 (state 2.09 · U.S. 2.32)
Weekend total
3.09 (state 3.28 · U.S. 3.42)
Nursing staff turnover
64.4 (state 48.7 · U.S. 45.8)%
RN turnover
44.4 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 18, 2025
Health deficiencies (last cycle)
7.0 (state 10.7 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
27 health · 13 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-15 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-21
2026-04-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-21
2025-06-18 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-11
2025-06-18 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-11
2025-06-18 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-11
2025-06-18 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-11
2025-06-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-11
2025-03-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-21
2025-03-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-21
2025-03-04 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-21
2025-01-23 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-03
2024-09-10 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-23
2024-09-10 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
C
No actual harm, potential for minimal harm
Corrected 2024-09-23
2024-07-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-04
2024-05-30 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-10
2024-05-30 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-10
2023-08-07 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-25
2022-11-28 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2022-12-22
2022-11-28 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-22
2022-11-28 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-22
2022-11-28 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-22
2022-11-28 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-22
2022-11-28 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-22
2022-11-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-22
2022-11-28 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-22
2020-01-04 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-31
2020-01-04 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-01-31

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Otterbein LSC, LLC (organization)5%+ Direct Ownership Interest · 100%
Otterbein Home (organization)5%+ Indirect Ownership Interest · 100%
Functional Pathways of Tennessee LLC (organization)Administrator · NOT APPLICABLE
Kirkendall, Jessica (individual)Administrator · NOT APPLICABLE
Otterbein Home (organization)Administrator · NOT APPLICABLE
Pierce, John (individual)Administrator · NOT APPLICABLE
Polaris Pharmacy Services of Ohio LLC (organization)Administrator · NOT APPLICABLE
Powell, Angie (individual)Corporate Director · NOT APPLICABLE
Stephenson, John (individual)Corporate Director · NOT APPLICABLE
Green, James (individual)Corporate Officer · NOT APPLICABLE
Hawkins, Rita (individual)Corporate Officer · NOT APPLICABLE
Miller, Jason (individual)Corporate Officer · NOT APPLICABLE
Wilson, Jill (individual)Corporate Officer · NOT APPLICABLE
Baker, Steve (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Abraham (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Daniel (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Eric (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Galbut, Robert (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Paritzky, Jonathan (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Rombro, David (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Zisek, Todd (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Barbee, Daniel (individual)Managing Control - Governing Body · NOT APPLICABLE
Benedict, Judy (individual)Managing Control - Governing Body · NOT APPLICABLE
Bowlus, Marilyn (individual)Managing Control - Governing Body · NOT APPLICABLE
Godfrey, Mike (individual)Managing Control - Governing Body · NOT APPLICABLE
Hinds, Norris (individual)Managing Control - Governing Body · NOT APPLICABLE
Kyllo, Thomas (individual)Managing Control - Governing Body · NOT APPLICABLE
Loar, Tara (individual)Managing Control - Governing Body · NOT APPLICABLE
McKibbin, Katie (individual)Managing Control - Governing Body · NOT APPLICABLE
App, Lynn (individual)Operational/managerial Control · NOT APPLICABLE
Bartlett, Victoria (individual)Operational/managerial Control · NOT APPLICABLE
Bayliff, Becky (individual)Operational/managerial Control · NOT APPLICABLE
Brownson, William (individual)Operational/managerial Control · NOT APPLICABLE
Burke, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Coleman, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Fraley, Ralph (individual)Operational/managerial Control · NOT APPLICABLE
Functional Pathways of Tennessee LLC (organization)Operational/managerial Control · NOT APPLICABLE
Glosser, Heidi (individual)Operational/managerial Control · NOT APPLICABLE
Green, James (individual)Operational/managerial Control · NOT APPLICABLE
Hazelbaker, Tomas (individual)Operational/managerial Control · NOT APPLICABLE
Kirkendall, Jessica (individual)Operational/managerial Control · NOT APPLICABLE
Otterbein Home (organization)Operational/managerial Control · NOT APPLICABLE
Pierce, John (individual)Operational/managerial Control · NOT APPLICABLE
Vonderhaar, Steve (individual)Operational/managerial Control · NOT APPLICABLE
Barbee, Daniel (individual)Trustee Of The Snf · NOT APPLICABLE
Benedict, Judy (individual)Trustee Of The Snf · NOT APPLICABLE
Bowlus, Marilyn (individual)Trustee Of The Snf · NOT APPLICABLE
Godfrey, Mike (individual)Trustee Of The Snf · NOT APPLICABLE
Hinds, Norris (individual)Trustee Of The Snf · NOT APPLICABLE
Kyllo, Thomas (individual)Trustee Of The Snf · NOT APPLICABLE
Loar, Tara (individual)Trustee Of The Snf · NOT APPLICABLE
McKibbin, Katie (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Otterbein Portage Valley?

Otterbein Portage Valley has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Otterbein Portage Valley have?

It has 50 certified beds and cares for about 46 residents per day.

Has Otterbein Portage Valley been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Otterbein Portage Valley?

It is part of Otterbein Seniorlife and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Otterbein Portage Valley?

(419) 833-7000. The facility is located at 20311 Pemberville RD, Pemberville, OH 43450.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.