Riverside Manor Nrsg & Rehab CTR

Nursing Home · Newcomerstown, OH

CMS overall rating 3/5 For profit - Corporation

CMS certification number365429

Contact & location

1100 East State Road
Newcomerstown, OH 43832
Tuscarawas County
Phone
(740) 498-5165
ZIP code
43832 – all care providers

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Facility details

Certified beds
80
Residents per day
69.5 (87% occupied)
Ownership
For profit - Corporation
Legal name
Newcomerstown Progress Corporation
Medicare certified since
September 10, 1979
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.55 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.63 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.92 (state 0.95 · U.S. 0.86)
Nurse aides
3.00 (state 2.09 · U.S. 2.32)
Weekend total
4.00 (state 3.28 · U.S. 3.42)
Nursing staff turnover
21.8 (state 48.7 · U.S. 45.8)%
RN turnover
41.7 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 30, 2025
Health deficiencies (last cycle)
18.0 (state 10.7 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
27 health · 6 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-05-03
2025-12-04 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-25
2025-12-04 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-25
2025-12-04 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-25
2025-01-30 Have policies on smoking.
F0926 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-18
2025-01-30 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-02-18
2025-01-30 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-02-18
2024-03-07 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-04
2024-03-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-04
2024-03-07 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-04
2024-03-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-04
2024-03-07 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-04
2024-03-07 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-04
2024-03-07 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-04
2022-06-30 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-07-15
2022-06-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Mortine, Mark (individual)5%+ Direct Ownership Interest · 7%
Mortine, Neil (individual)5%+ Direct Ownership Interest · 7%
Ours, Ken (individual)5%+ Direct Ownership Interest · 12%
Shepherd, Dwayne (individual)5%+ Direct Ownership Interest · 9%
Smith, Clark (individual)5%+ Direct Ownership Interest · 12%
Shepherd, Dwayne (individual)Administrator · NOT APPLICABLE
Smith, Clark (individual)Administrator · NOT APPLICABLE
Bambeck, Alan (individual)Corporate Director · NOT APPLICABLE
Smith, Clark (individual)Corporate Director · NOT APPLICABLE
Bambeck, Alan (individual)Corporate Officer · NOT APPLICABLE
Cochran, Michael (individual)Corporate Officer · NOT APPLICABLE
Overholser, Terry (individual)Corporate Officer · NOT APPLICABLE
Smith, Clark (individual)Corporate Officer · NOT APPLICABLE
Welch, James (individual)Corporate Officer · NOT APPLICABLE
Shepherd, Dwayne (individual)Operational/managerial Control · NOT APPLICABLE
Shepherd, Dwayne (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Riverside Manor Nrsg & Rehab CTR?

Riverside Manor Nrsg & Rehab CTR has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Riverside Manor Nrsg & Rehab CTR have?

It has 80 certified beds and cares for about 70 residents per day.

Has Riverside Manor Nrsg & Rehab CTR been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Riverside Manor Nrsg & Rehab CTR?

(740) 498-5165. The facility is located at 1100 East State Road, Newcomerstown, OH 43832.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.