Best Care Health and Rehabilitation

CMS star ratings

Overall★★★★★ 2/5

State avg 3.2

Health inspections★★★★★ 2/5

State avg 2.8

Staffing★★★★★ 2/5

State avg 2.4

Quality measures★★★★★ 3/5

State avg 4.4

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.51 (state 3.69 · U.S. 3.86)
Registered nurses (RN): 0.60 (state 0.64 · U.S. 0.69)
Licensed practical nurses: 0.90 (state 0.95 · U.S. 0.86)
Nurse aides: 2.01 (state 2.09 · U.S. 2.32)
Weekend total: 3.19 (state 3.28 · U.S. 3.42)
Nursing staff turnover: 56.0 (state 48.7 · U.S. 45.8)%
RN turnover: 33.3 (state 43.9 · U.S. 42.9)%
Administrators who left: 3 in the last year

Inspections

Last standard inspection: October 4, 2024
Health deficiencies (last cycle): 15.0 (state 10.7 · U.S. 9.3)
From complaints: 6
Citations on record (3 years): 43 health · 17 fire safety · includes actual harm

Date	Citation	Severity	Status
2026-02-17	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Past Non-Compliance
2025-09-17	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-10-24
2025-09-17	Provide doctor's orders for the resident's immediate care at the time the resident was admitted. F0635 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-10-24
2025-09-17	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-10-24
2024-10-04	Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-10-04	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-11-18
2024-02-01	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection	F No actual harm, potential for more than minimal harm	Corrected 2024-02-23
2024-02-01	Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-02-23
2024-02-01	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-02-23
2024-02-01	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-02-23
2024-02-01	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-02-23
2024-02-01	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-02-23
2024-02-01	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-02-23
2024-02-01	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-02-23
2022-08-08	Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2022-08-08	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-09-29
2019-11-07	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-12-19
2019-11-07	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-12-19
2019-11-07	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-12-19
2019-11-07	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-12-19
2019-11-07	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-12-19
2019-11-07	Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-12-19
2019-11-07	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-12-19
2019-11-07	Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-12-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $14,380 in fines.

Date	Type	Amount
2026-02-17	Fine	$14,380

Ownership & management

Name	Role	Since
Medical Rehabilitation Centers, LLC (organization)	5%+ Direct Ownership Interest · 100%
Lexington Health Management LLC (organization)	5%+ Indirect Ownership Interest
Watts, Amy (individual)	5%+ Indirect Ownership Interest
Watts, Walter (individual)	5%+ Indirect Ownership Interest
Campbell, Brenda (individual)	Administrator · NOT APPLICABLE
Kalo, Mohammad (individual)	Administrator · NOT APPLICABLE
Medical Rehabilitation Centers, LLC (organization)	Administrator · NOT APPLICABLE
Townsend, Elizabeth (individual)	Administrator · NOT APPLICABLE
Watts, Walter (individual)	Administrator · NOT APPLICABLE
Watts, Walter (individual)	Corporate Officer · NOT APPLICABLE
Kalo, Mohammad (individual)	Managing Control - Governing Body · NOT APPLICABLE
Townsend, Elizabeth (individual)	Managing Control - Governing Body · NOT APPLICABLE
Campbell, Brenda (individual)	Operational/managerial Control · NOT APPLICABLE
Kalo, Mohammad (individual)	Operational/managerial Control · NOT APPLICABLE
Townsend, Elizabeth (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Best Care Health and Rehabilitation?

Best Care Health and Rehabilitation has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Best Care Health and Rehabilitation have?

It has 101 certified beds and cares for about 88 residents per day.

Has Best Care Health and Rehabilitation been fined?

Yes. CMS lists 1 penalty totaling $14,380 in the last three years.

Who owns Best Care Health and Rehabilitation?

It is part of Exceptional Living Centers and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Best Care Health and Rehabilitation?

(740) 574-2558. The facility is located at 2159 Dogwood Ridge Road, Wheelersburg, OH 45694.

Other nursing homes in Wheelersburg

Concord Health & Rehab CTR Nursing Home · Wheelersburg, OH · 75 beds ★★★★★

Compare all nursing homes in Wheelersburg, OH →

Contact & location

Facility details