Willoughby Post Acute

Nursing Home · Willoughby, OH

CMS overall rating 4/5 For profit - Corporation

CMS certification number365305

Contact & location

37603 Euclid Ave
Willoughby, OH 44094
Lake County
Phone
(440) 951-5551
ZIP code
44094 – all care providers

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Facility details

Certified beds
157
Residents per day
132.4 (84% occupied)
Ownership
For profit - Corporation
Legal name
Willoughby SNF Healthcare, LLC
Chain
Pacs Group (274 facilities, avg 2.9★)
Medicare certified since
May 2, 1974
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.99 (state 3.69 · U.S. 3.86)
Registered nurses (RN)
0.52 (state 0.64 · U.S. 0.69)
Licensed practical nurses
0.81 (state 0.95 · U.S. 0.86)
Nurse aides
1.67 (state 2.09 · U.S. 2.32)
Weekend total
2.68 (state 3.28 · U.S. 3.42)
Nursing staff turnover
43.9 (state 48.7 · U.S. 45.8)%
RN turnover
15.0 (state 43.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 3, 2023
Health deficiencies (last cycle)
7.0 (state 10.7 · U.S. 9.3)
From complaints
6
Citations on record (3 years)
21 health · 15 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-23 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-01
2025-10-22 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-31
2025-08-05 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-08-29
2025-08-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-29
2025-08-05 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-29
2025-08-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-29
2024-11-20 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-11-29
2024-11-20 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-29
2024-11-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-29
2024-11-20 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-29
2024-11-20 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-29
2024-09-16 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-20
2024-08-07 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-16
2023-08-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-07-06
2019-11-21 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-12-10
2018-10-04 Honor the resident's right to choose his or her attending physician.
F0555 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-11-27
2018-10-04 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-11-27
2018-10-04 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-11-27
2018-10-04 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-11-27
2018-10-04 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-11-27
2018-10-04 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-11-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $39,840 in fines.

DateTypeAmount
2025-10-22Fine$39,840

Ownership & management

NameRoleSince
37603 Euclid Ave Oh Owner LLC (organization)5%+ Indirect Ownership Interest
SNF Oh Holdco LLC (organization)5%+ Indirect Ownership Interest
Well Integra Master JV LLC (organization)5%+ Indirect Ownership Interest
Well PM Holdco JV LLC (organization)5%+ Indirect Ownership Interest
Mehta, Dharmesh (individual)Administrator · NOT APPLICABLE
Ramacciato, Amarilys (individual)Administrator · NOT APPLICABLE
Welltower INC (organization)Administrator · NOT APPLICABLE
Welltower Op, LLC (organization)Administrator · NOT APPLICABLE
Apt, Frederick (individual)Corporate Officer · NOT APPLICABLE
Jergensen, Joshua (individual)Corporate Officer · NOT APPLICABLE
Mitchell, John (individual)Corporate Officer · NOT APPLICABLE
Apt, Frederick (individual)Managing Control - Governing Body · NOT APPLICABLE
Jergensen, Joshua (individual)Managing Control - Governing Body · NOT APPLICABLE
Mitchell, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Pacs Group, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Pacs Holdings, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Providence Group NH, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ramacciato, Amarilys (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Willoughby Post Acute?

Willoughby Post Acute has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.

How many beds does Willoughby Post Acute have?

It has 157 certified beds and cares for about 132 residents per day.

Has Willoughby Post Acute been fined?

Yes. CMS lists 1 penalty totaling $39,840 in the last three years.

Who owns Willoughby Post Acute?

It is part of Pacs Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willoughby Post Acute?

(440) 951-5551. The facility is located at 37603 Euclid Ave, Willoughby, OH 44094.

Other nursing homes in Willoughby

Compare all nursing homes in Willoughby, OH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.