Crestwood Care Center
Nursing Home · Shelby, OH
Contact & location
225 W Main StreetShelby, OH 44875
Richland County
- Phone
- (419) 347-1266
- ZIP code
- 44875 – all care providers
Facility details
- Certified beds
- 130
- Residents per day
- 99.9 (77% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Midland Leasing Co., LLC
- Chain
- Communicare Health (110 facilities, avg 3.2★)
- Medicare certified since
- May 9, 1972
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.31 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.51 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.81 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.99 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.14 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 38.8 (state 48.7 · U.S. 45.8)%
- RN turnover
- 72.7 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 27, 2025
- Health deficiencies (last cycle)
- 12.0 (state 10.7 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 62 health · 18 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-03-25 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. F0620 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-03-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-04 |
| 2025-02-27 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-04-04 |
| 2024-12-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-12-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-27 |
| 2024-09-25 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-10-21 |
| 2024-09-25 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-21 |
| 2024-09-25 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-21 |
| 2024-09-25 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-21 |
| 2024-05-22 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-05-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-05-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-05-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-05-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-05-22 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-04-11 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2024-06-04 |
| 2024-04-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-04-11 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-04-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-04-11 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2024-06-04 |
| 2024-03-04 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-03-04 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-03-04 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. F0942 · Resident Rights Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-03-04 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-03-04 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2024-03-04 | Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-01-08 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2024-06-04 |
| 2024-01-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2024-06-04 |
| 2023-11-01 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-20 |
| 2023-11-01 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-20 |
| 2023-10-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-20 |
| 2023-10-18 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-20 |
| 2022-09-30 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-13 |
| 2022-09-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-13 |
| 2022-09-30 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-13 |
| 2022-09-30 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-13 |
| 2022-09-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $232,204 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-09-25 | Fine | $39,130 |
| 2024-01-08 | Payment Denial | 122 days payment denial |
| 2024-01-08 | Fine | $193,074 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Third Option Op Co., LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Option Holdings III, LLC (organization) | 5%+ Indirect Ownership Interest | |
| The Stephen L. Rosedale 2012 Spousal Trust (organization) | 5%+ Indirect Ownership Interest | |
| C R Stoltz II LLC (organization) | Administrator · NOT APPLICABLE | |
| C.R. Stoltz Irrevocable Trust (organization) | Administrator · NOT APPLICABLE | |
| I. Rosedale Irrevocable Trust (organization) | Administrator · NOT APPLICABLE | |
| Midland (Ohio) Management, Co., LLC (organization) | Administrator · NOT APPLICABLE | |
| Option Holdings III, LLC (organization) | Administrator · NOT APPLICABLE | |
| R.S. Wilheim Irrevocable Trust (organization) | Administrator · NOT APPLICABLE | |
| Ronald S Wilheim 2012 Spousal Trust (organization) | Administrator · NOT APPLICABLE | |
| Rosedale Family Investment Company, INC (organization) | Administrator · NOT APPLICABLE | |
| RRW, LLC (organization) | Administrator · NOT APPLICABLE | |
| S.L. Rosedale Irrevocable Trust (organization) | Administrator · NOT APPLICABLE | |
| The Stephen L. Rosedale 2012 Spousal Trust (organization) | Administrator · NOT APPLICABLE | |
| Wilfong, Melissa (individual) | Administrator · NOT APPLICABLE | |
| Wilheim Family Investment Company, INC. (organization) | Administrator · NOT APPLICABLE | |
| Young, Aaron (individual) | Administrator · NOT APPLICABLE | |
| Romeo, Dominic (individual) | Corporate Officer · NOT APPLICABLE | |
| Stoltz, Charles (individual) | Corporate Officer · NOT APPLICABLE | |
| Wayne, Matthew (individual) | Corporate Officer · NOT APPLICABLE | |
| Wilheim, Ronald (individual) | Corporate Officer · NOT APPLICABLE | |
| Odenthal, Richard (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Groves, Donna (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Midland (Ohio) Management, Co., LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Romeo, Dominic (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wilfong, Melissa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Young, Aaron (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Crestwood Care Center?
Crestwood Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Crestwood Care Center have?
It has 130 certified beds and cares for about 100 residents per day.
Has Crestwood Care Center been fined?
Yes. CMS lists 3 penalties totaling $232,204 in the last three years.
Who owns Crestwood Care Center?
It is part of Communicare Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Crestwood Care Center?
(419) 347-1266. The facility is located at 225 W Main Street, Shelby, OH 44875.
Other nursing homes in Shelby
-
Shelby Pointe
Nursing Home · Shelby, OH · 45 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.