Suburban Healthcare and Rehabilitation
Nursing Home · North Randall, OH
CMS certification number365215
Contact & location
20265 Emery RDNorth Randall, OH 44128
Cuyahoga County
- Phone
- (216) 475-8880
- ZIP code
- 44128 – all care providers
Facility details
- Certified beds
- 150
- Residents per day
- 112.3 (75% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Aj Suburban Pavilion Opco LLC
- Medicare certified since
- March 19, 1969
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.33 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.59 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 0.85 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.88 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.11 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 58.3 (state 48.7 · U.S. 45.8)%
- RN turnover
- 33.3 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 7, 2024
- Health deficiencies (last cycle)
- 15.0 (state 10.7 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 62 health · 18 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-08-16 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-01 |
| 2025-03-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-23 |
| 2025-03-15 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-23 |
| 2024-09-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-11 |
| 2024-09-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-09-04 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-09-04 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-04-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-05-06 |
| 2024-04-22 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-04-22 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-04-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-05-06 |
| 2024-03-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Put firmly secured handrails on each side of hallways. F0924 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-07 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-01-17 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-02-02 |
| 2024-01-17 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2024-01-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2024-01-17 | Hire a qualified full-time social worker in a facility with more than 120 beds. F0850 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2024-01-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2024-01-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2024-01-17 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2024-01-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2023-09-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-09-06 |
| 2022-02-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
G Actual harm |
Corrected 2022-03-25 |
| 2022-02-04 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-03-25 |
| 2022-02-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
| 2022-02-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-03-25 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
5 penalties in the last three years, including $94,587 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-03-07 | Payment Denial | 33 days payment denial |
| 2024-03-07 | Fine | $27,367 |
| 2024-03-07 | Fine | $14,353 |
| 2024-01-17 | Fine | $37,754 |
| 2023-09-05 | Fine | $15,113 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Suburban Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Guttman, Mayer (individual) | 5%+ Indirect Ownership Interest | |
| North Randall Opco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Shapiro, Naftali (individual) | 5%+ Indirect Ownership Interest | |
| Suburban Nursing LLC (organization) | 5%+ Indirect Ownership Interest | |
| Agarwal, Rajesh (individual) | Administrator · NOT APPLICABLE | |
| Garhill Integrated MGN LLC (organization) | Administrator · NOT APPLICABLE | |
| Guttman, Mayer (individual) | Administrator · NOT APPLICABLE | |
| North Randall Opco LLC (organization) | Administrator · NOT APPLICABLE | |
| Shapiro, Naftali (individual) | Administrator · NOT APPLICABLE | |
| Suburban Holdco LLC (organization) | Administrator · NOT APPLICABLE | |
| White, Nicholas (individual) | Administrator · NOT APPLICABLE | |
| Guttman, Mayer (individual) | Corporate Director · NOT APPLICABLE | |
| Agarwal, Rajesh (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Garhill Integrated MGN LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Guttman, Mayer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Shapiro, Naftali (individual) | Operational/managerial Control · NOT APPLICABLE | |
| White, Nicholas (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Suburban Healthcare and Rehabilitation?
Suburban Healthcare and Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Suburban Healthcare and Rehabilitation have?
It has 150 certified beds and cares for about 112 residents per day.
Has Suburban Healthcare and Rehabilitation been fined?
Yes. CMS lists 5 penalties totaling $94,587 in the last three years.
What is the phone number of Suburban Healthcare and Rehabilitation?
(216) 475-8880. The facility is located at 20265 Emery RD, North Randall, OH 44128.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.