Northcrest Rehab and Nursing Center
Nursing Home · Napoleon, OH
CMS certification number365163
Contact & location
240 Northcrest DriveNapoleon, OH 43545
Henry County
- Phone
- (419) 599-4070
- ZIP code
- 43545 – all care providers
Facility details
- Certified beds
- 87
- Residents per day
- 53.7 (62% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Northcrest Acres Nursing & Rehabilitation Center LLC
- Chain
- CCH Healthcare (33 facilities, avg 2.5★)
- Medicare certified since
- June 1, 1978
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.91 (state 3.69 · U.S. 3.86)
- Registered nurses (RN)
- 0.50 (state 0.64 · U.S. 0.69)
- Licensed practical nurses
- 1.19 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.22 (state 2.09 · U.S. 2.32)
- Weekend total
- 3.23 (state 3.28 · U.S. 3.42)
- Nursing staff turnover
- 55.4 (state 48.7 · U.S. 45.8)%
- RN turnover
- 28.6 (state 43.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- January 23, 2025
- Health deficiencies (last cycle)
- 6.0 (state 10.7 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 31 health · 13 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Past Non-Compliance |
| 2025-01-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-04 |
| 2025-01-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-04 |
| 2025-01-23 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-04 |
| 2025-01-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-04 |
| 2025-01-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-04 |
| 2024-10-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-07 |
| 2024-10-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-07 |
| 2024-10-03 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-07 |
| 2024-09-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-07 |
| 2024-09-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-07 |
| 2024-09-11 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-07 |
| 2023-12-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-08 |
| 2023-12-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-08 |
| 2023-10-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-18 |
| 2022-08-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-09-06 |
| 2022-08-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2022-08-17 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-06 |
| 2019-08-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2019-09-03 |
| 2019-08-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-09-03 |
| 2019-08-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-09-03 |
| 2019-08-02 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-09-03 |
| 2019-08-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-09-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Northcrest Westlake Healthcare Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| CH NW Holdings LLC (organization) | 5%+ Indirect Ownership Interest · 45% | |
| Starlight Healthcare LLC (organization) | 5%+ Indirect Ownership Interest · 50% | |
| Capital Finance LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Stern, Jacob (individual) | Corporate Officer · NOT APPLICABLE | |
| Stern, Jacob (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Desantis, Marisa (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Strall, Sandra (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Northcrest Rehab and Nursing Center?
Northcrest Rehab and Nursing Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Ohio.
How many beds does Northcrest Rehab and Nursing Center have?
It has 87 certified beds and cares for about 54 residents per day.
Has Northcrest Rehab and Nursing Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Northcrest Rehab and Nursing Center?
It is part of CCH Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Northcrest Rehab and Nursing Center?
(419) 599-4070. The facility is located at 240 Northcrest Drive, Napoleon, OH 43545.
Other nursing homes in Napoleon
-
Lutheran Home
Nursing Home · Napoleon, OH · 27 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.