Springbrook Nursing and Rehabilitation Center

Nursing Home · Clayton, NC

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number345569

Contact & location

195 Springbrook Avenue
Clayton, NC 27520
Johnston County
Phone
(919) 550-7200
ZIP code
27520 – all care providers

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Facility details

Certified beds
100
Residents per day
95.0 (95% occupied)
Ownership
For profit - Limited Liability company
Legal name
Everest Long Term Care, LLC
Chain
Principle Long Term Care (40 facilities, avg 3.0★)
Medicare certified since
August 1, 2015
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.95 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.72 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.78 (state 0.89 · U.S. 0.86)
Nurse aides
2.44 (state 2.34 · U.S. 2.32)
Weekend total
3.53 (state 3.40 · U.S. 3.42)
Nursing staff turnover
50.9 (state 49.0 · U.S. 45.8)%
RN turnover
50.0 (state 45.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 24, 2025
Health deficiencies (last cycle)
0.0 (state 4.8 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
28 health · 8 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-04-24 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-18
2024-08-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-08
2024-06-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-05-21
2024-02-13 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-01-18
2024-02-13 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-11
2024-02-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-03-11
2022-09-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-18
2022-09-22 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-10-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $25,625 in fines.

DateTypeAmount
2024-06-05Fine$8,824
2024-02-13Payment Denial9 days payment denial
2024-02-13Fine$16,801

Ownership & management

NameRoleSince
Boice, Gale (individual)Administrator · NOT APPLICABLE
Hill, Raymond (individual)Administrator · NOT APPLICABLE
Hill, Robert (individual)Administrator · NOT APPLICABLE
Hill, Stephen (individual)Administrator · NOT APPLICABLE
Kendall, Tami (individual)Administrator · NOT APPLICABLE
Lue, John (individual)Administrator · NOT APPLICABLE
Boice, Gale (individual)Corporate Officer · NOT APPLICABLE
Johnson, Dianne (individual)Corporate Officer · NOT APPLICABLE
Hill, Raymond (individual)Direct Ownership Interest · NOT APPLICABLE
Hill, Robert (individual)Direct Ownership Interest · NOT APPLICABLE
Hill, Stephen (individual)Direct Ownership Interest · NOT APPLICABLE
Kendall, Tami (individual)Managing Control - Governing Body · NOT APPLICABLE
Lue, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Boice, Gale (individual)Operational/managerial Control · NOT APPLICABLE
Principle Long Term Care, INC. (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Springbrook Nursing and Rehabilitation Center?

Springbrook Nursing and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Springbrook Nursing and Rehabilitation Center have?

It has 100 certified beds and cares for about 95 residents per day.

Has Springbrook Nursing and Rehabilitation Center been fined?

Yes. CMS lists 3 penalties totaling $25,625 in the last three years.

Who owns Springbrook Nursing and Rehabilitation Center?

It is part of Principle Long Term Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Springbrook Nursing and Rehabilitation Center?

(919) 550-7200. The facility is located at 195 Springbrook Avenue, Clayton, NC 27520.

Other nursing homes in Clayton

Compare all nursing homes in Clayton, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.