NC State Veterans Home - Black Mountain
Nursing Home · Black Mountain, NC
CMS certification number345558
Contact & location
62 Lake Eden RoadBlack Mountain, NC 28711
Buncombe County
- Phone
- (828) 257-6800
- ZIP code
- 28711 – all care providers
Facility details
- Certified beds
- 100
- Residents per day
- 82.3 (82% occupied)
- Ownership
- For profit - Corporation
- Legal name
- NC Dept of Miltary and Veterans Affairs NC Division of Veteran Aff
- Chain
- Pruitthealth (95 facilities, avg 2.9★)
- Medicare certified since
- February 20, 2013
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.43 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 1.46 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.76 (state 0.89 · U.S. 0.86)
- Nurse aides
- 3.20 (state 2.34 · U.S. 2.32)
- Weekend total
- 4.33 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 45.3 (state 49.0 · U.S. 45.8)%
- RN turnover
- 44.0 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- December 4, 2025
- Health deficiencies (last cycle)
- 2.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 13 health · 4 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-04 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-30 |
| 2025-12-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-30 |
| 2025-02-19 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-17 |
| 2024-09-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2023-11-30 |
| 2024-09-05 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-01 |
| 2024-09-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-01 |
| 2024-09-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-01 |
| 2024-09-05 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-01 |
| 2024-09-05 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-01 |
| 2024-09-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-01 |
| 2024-09-05 | Give residents a notice of rights, rules, services and charges. F0572 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-10-01 |
| 2023-05-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-10 |
| 2023-05-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $12,759 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-09-05 | Fine | $12,759 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| NC Dept of Miltary and Veterans Affairs NC Division of Veteran Aff (organization) | 5%+ Direct Ownership Interest · 100% | |
| Banks, Kathleen (individual) | Administrator · NOT APPLICABLE | |
| Jones, Brandee (individual) | Administrator · NOT APPLICABLE | |
| Kutob, Rabi (individual) | Administrator · NOT APPLICABLE | |
| Stephens, Nicole (individual) | Administrator · NOT APPLICABLE | |
| Banks, Kathleen (individual) | Corporate Director · NOT APPLICABLE | |
| Banks, Kathleen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jones, Brandee (individual) | Operational/managerial Control · NOT APPLICABLE | |
| NC Dept of Miltary and Veterans Affairs NC Division of Veteran Aff (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Stephens, Nicole (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of NC State Veterans Home - Black Mountain?
NC State Veterans Home - Black Mountain has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does NC State Veterans Home - Black Mountain have?
It has 100 certified beds and cares for about 82 residents per day.
Has NC State Veterans Home - Black Mountain been fined?
Yes. CMS lists 1 penalty totaling $12,759 in the last three years.
Who owns NC State Veterans Home - Black Mountain?
It is part of Pruitthealth and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of NC State Veterans Home - Black Mountain?
(828) 257-6800. The facility is located at 62 Lake Eden Road, Black Mountain, NC 28711.
Other nursing homes in Black Mountain
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.