Hendersonville Health and Rehabilitation
Nursing Home · Flat Rock, NC
CMS certification number345493
Contact & location
104 College DriveFlat Rock, NC 28731
Henderson County
- Phone
- (828) 693-8600
- ZIP code
- 28731 – all care providers
Facility details
- Certified beds
- 130
- Residents per day
- 97.9 (75% occupied)
- Ownership
- For profit - Limited Liability company
- Chain
- Sanstone Health & Rehabilitation (18 facilities, avg 4.2★)
- Medicare certified since
- June 3, 1999
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.50 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.38 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.80 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.33 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.96 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 37.1 (state 49.0 · U.S. 45.8)%
- RN turnover
- 16.7 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- September 18, 2025
- Health deficiencies (last cycle)
- 0.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 11 health · 4 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-09-11 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-09-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2024-09-11 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-12 |
| 2023-06-16 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-12 |
| 2023-06-16 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-16 |
| 2023-06-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-06 |
| 2023-06-16 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-21 |
| 2023-06-16 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-06 |
| 2023-06-16 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-14 |
| 2023-06-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-06 |
| 2023-06-16 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bluesky Healthcare INC (organization) | 5%+ Direct Ownership Interest · 50% | |
| Flat Rock Management Company (organization) | 5%+ Direct Ownership Interest · 50% | |
| Ardent Health and Rehabilitation Co (organization) | 5%+ Indirect Ownership Interest · 50% | |
| Hutsenpiller, Wendie (individual) | 5%+ Indirect Ownership Interest · 9% | |
| Malanowski, Kenneth (individual) | 5%+ Indirect Ownership Interest · 10% | |
| Sprenger, Nicole (individual) | 5%+ Indirect Ownership Interest · 15% | |
| Sprenger, Tracey (individual) | 5%+ Indirect Ownership Interest · 15% | |
| Freeman, Carmen (individual) | Administrator · NOT APPLICABLE | |
| Jennings, Mark (individual) | Administrator · NOT APPLICABLE | |
| Russell, Larry (individual) | Administrator · NOT APPLICABLE | |
| Sanstone Management Company, LLC (organization) | Administrator · NOT APPLICABLE | |
| Sprenger, Andrew (individual) | Administrator · NOT APPLICABLE | |
| Sprenger, Tracey (individual) | General Partnership Interest · NOT APPLICABLE | |
| Russell, Larry (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sanstone Management Company, LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hendersonville Health and Rehabilitation?
Hendersonville Health and Rehabilitation has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Hendersonville Health and Rehabilitation have?
It has 130 certified beds and cares for about 98 residents per day.
Has Hendersonville Health and Rehabilitation been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Hendersonville Health and Rehabilitation?
It is part of Sanstone Health & Rehabilitation and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Hendersonville Health and Rehabilitation?
(828) 693-8600. The facility is located at 104 College Drive, Flat Rock, NC 28731.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.