Forrest Oakes Healthcare
Nursing Home · Albemarle, NC
CMS certification number345442
Contact & location
620 Heathwood DriveAlbemarle, NC 28001
Stanly County
- Phone
- (704) 983-2686
- ZIP code
- 28001 – all care providers
Facility details
- Certified beds
- 60
- Residents per day
- 52.5 (88% occupied)
- Ownership
- For profit - Corporation
- Legal name
- 620 Heathwood Drive Opco LLC
- Chain
- Avardis Health (38 facilities, avg 2.0★)
- Medicare certified since
- August 18, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.27 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.46 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.54 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.27 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.96 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 55.2 (state 49.0 · U.S. 45.8)%
- RN turnover
- 42.9 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- May 29, 2026
- Health deficiencies (last cycle)
- 5.0 (state 4.8 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 30 health · 15 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-29 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-18 |
| 2026-05-29 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-16 |
| 2026-05-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-16 |
| 2026-05-29 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-16 |
| 2026-05-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-16 |
| 2025-03-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2025-02-06 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-13 |
| 2025-02-06 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-27 |
| 2023-11-02 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-28 |
| 2023-11-02 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $5,242 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-02-06 | Fine | $5,242 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| FC Encore Albemarle LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| FC Encore Albemarle LLC (organization) | Administrator · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Administrator · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Administrator · NOT APPLICABLE | |
| Lancaster, Patrick (individual) | Administrator · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Patel, Sandeep (individual) | Administrator · NOT APPLICABLE | |
| Ridenhour, Angela (individual) | Administrator · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Administrator · NOT APPLICABLE | |
| Albemarle Parentco LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Ncop Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Nu C II Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Nu C Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| SNF Care Centers LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Stanly Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Zenith Holdco II LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Zenith Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lancaster, Patrick (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Patel, Sandeep (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ridenhour, Angela (individual) | Operational/managerial Control · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Forrest Oakes Healthcare?
Forrest Oakes Healthcare has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Forrest Oakes Healthcare have?
It has 60 certified beds and cares for about 53 residents per day.
Has Forrest Oakes Healthcare been fined?
Yes. CMS lists 1 penalty totaling $5,242 in the last three years.
Who owns Forrest Oakes Healthcare?
It is part of Avardis Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Forrest Oakes Healthcare?
(704) 983-2686. The facility is located at 620 Heathwood Drive, Albemarle, NC 28001.
Other nursing homes in Albemarle
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Trinity Place
Nursing Home · Albemarle, NC · 76 beds
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Bethany Woods Nursing and Rehabilitation Center
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Stanly Manor
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.