Eckerd Living Center

Nursing Home · Highlands, NC

CMS overall rating 5/5 For profit - Partnership

CMS certification number345437

Contact & location

250 Hospital Drive
Highlands, NC 28741
Macon County
Phone
(828) 526-1315
ZIP code
28741 – all care providers

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Facility details

Certified beds
80
Residents per day
44.8 (56% occupied)
Ownership
For profit - Partnership
Legal name
MH Eckerd Living Center Lllp
Chain
HCA Healthcare (3 facilities, avg 4.7★)
Medicare certified since
April 28, 1993
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.9
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 2.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.35 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
1.16 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.72 (state 0.89 · U.S. 0.86)
Nurse aides
2.47 (state 2.34 · U.S. 2.32)
Weekend total
3.46 (state 3.40 · U.S. 3.42)
Nursing staff turnover
36.7 (state 49.0 · U.S. 45.8)%
RN turnover
0.0 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 10, 2026
Health deficiencies (last cycle)
4.0 (state 4.8 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
7 health · 5 fire safety
DateCitationSeverityStatus
2026-04-10 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-23
2026-04-10 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-23
2026-04-10 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-23
2026-04-10 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-23
2025-02-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-06
2025-02-19 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-06
2023-09-28 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
MH Master Holding Lllp (organization)5%+ Direct Ownership Interest · 99%
Frisco Holding II (organization)5%+ Indirect Ownership Interest
HCA Healthcare INC (organization)5%+ Indirect Ownership Interest
HCA INC (organization)5%+ Indirect Ownership Interest
Healthtrust INC - the Hospital Company (organization)5%+ Indirect Ownership Interest
Hercules Holding II (organization)5%+ Indirect Ownership Interest
Hti Hospital Holdings INC (organization)5%+ Indirect Ownership Interest
MH Hospital Holding INC (organization)5%+ Indirect Ownership Interest
Emory, Ava (individual)Administrator · NOT APPLICABLE
Groesser, Tyler (individual)Administrator · NOT APPLICABLE
Stover, Lani (individual)Administrator · NOT APPLICABLE
Groesser, Tyler (individual)Corporate Officer · NOT APPLICABLE
Neal, Thomas (individual)Corporate Officer · NOT APPLICABLE
Smith, Eric (individual)Corporate Officer · NOT APPLICABLE
MH Master LLC (organization)General Partnership Interest · NOT APPLICABLE
MH Master Holding Lllp (organization)Limited Partnership Interest · NOT APPLICABLE
HCA INC (organization)Operational/managerial Control · NOT APPLICABLE
Neal, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Eric (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Eckerd Living Center?

Eckerd Living Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Eckerd Living Center have?

It has 80 certified beds and cares for about 45 residents per day.

Has Eckerd Living Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Eckerd Living Center?

It is part of HCA Healthcare and is classified as for profit - partnership. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Eckerd Living Center?

(828) 526-1315. The facility is located at 250 Hospital Drive, Highlands, NC 28741.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.