Clay County Health and Rehabilitation
Nursing Home · Hayesville, NC
CMS certification number345433
Contact & location
86 Valley Hideaway DriveHayesville, NC 28904
Clay County
- Phone
- (828) 389-9941
- ZIP code
- 28904 – all care providers
Facility details
- Certified beds
- 90
- Residents per day
- 77.5 (86% occupied)
- Ownership
- For profit - Corporation
- Legal name
- 86 Valley Hideaway Drive Opco LLC
- Chain
- Avardis Health (38 facilities, avg 2.0★)
- Medicare certified since
- March 30, 1993
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.17 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.39 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.52 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.26 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.87 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 49.4 (state 49.0 · U.S. 45.8)%
- RN turnover
- 66.7 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 1, 2026
- Health deficiencies (last cycle)
- 11.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 5 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-01 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-28 |
| 2026-05-01 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2026-05-28 |
| 2025-02-27 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-02-27 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2025-02-27 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-25 |
| 2023-10-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-21 |
| 2023-10-26 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-21 |
| 2023-10-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-21 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Chandross, Mark (individual) | Administrator · NOT APPLICABLE | |
| Garrett, Kathie (individual) | Administrator · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Administrator · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Administrator · NOT APPLICABLE | |
| Semones, Brandi (individual) | Administrator · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Administrator · NOT APPLICABLE | |
| Vargas, Carlos (individual) | Administrator · NOT APPLICABLE | |
| Hayesville Parentco LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Evh Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ncop Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Nu C II Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Nu C Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| SNF Care Centers LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Zenith Holdco II LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Zenith Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Semones, Brandi (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Chandross, Mark (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Garrett, Kathie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Semones, Brandi (individual) | Operational/managerial Control · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Vargas, Carlos (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Clay County Health and Rehabilitation?
Clay County Health and Rehabilitation has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Clay County Health and Rehabilitation have?
It has 90 certified beds and cares for about 78 residents per day.
Has Clay County Health and Rehabilitation been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Clay County Health and Rehabilitation?
It is part of Avardis Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Clay County Health and Rehabilitation?
(828) 389-9941. The facility is located at 86 Valley Hideaway Drive, Hayesville, NC 28904.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.