Fleshers Fairview Health Care

CMS star ratings

Overall★★★★★ 2/5

State avg 2.9

Health inspections★★★★★ 1/5

State avg 2.9

Staffing★★★★★ 5/5

State avg 2.7

Quality measures★★★★★ 3/5

State avg 3.3

Long-stay quality★★★★★ 3/5

Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.96 (state 3.83 · U.S. 3.86)
Registered nurses (RN): 0.95 (state 0.61 · U.S. 0.69)
Licensed practical nurses: 0.90 (state 0.89 · U.S. 0.86)
Nurse aides: 2.10 (state 2.34 · U.S. 2.32)
Weekend total: 3.36 (state 3.40 · U.S. 3.42)
Nursing staff turnover: 46.2 (state 49.0 · U.S. 45.8)%
RN turnover: 31.3 (state 45.7 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: September 22, 2025
Health deficiencies (last cycle): 23.0 (state 4.8 · U.S. 9.3)
From complaints: 5
Citations on record (3 years): 38 health · 8 fire safety · includes actual harm

Date	Citation	Severity	Status
2025-09-22	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	G Actual harm	Corrected 2025-10-22
2025-09-22	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2025-10-21
2025-09-22	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2025-10-28
2025-09-22	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2025-10-27
2025-09-22	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies	G Actual harm	Corrected 2025-10-17
2025-09-22	Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-10-15
2025-09-22	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-10-20
2025-09-22	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-10-16
2025-09-22	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-10-21
2025-09-22	Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-21
2025-09-22	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-09-23
2025-09-22	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-15
2025-09-22	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-15
2025-09-22	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-15
2025-09-22	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-17
2025-09-22	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-21
2025-09-22	Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. F0728 · Nursing and Physician Services Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-27
2025-09-22	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-21
2025-09-22	Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-21
2025-09-22	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-25
2025-09-22	Keep all essential equipment working safely. F0908 · Environmental Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-10-10
2025-09-22	Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies	C No actual harm, potential for minimal harm	Corrected 2025-10-06
2025-09-22	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	B No actual harm, potential for minimal harm	Corrected 2025-10-21
2024-09-06	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2024-09-30
2024-09-06	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-30
2024-09-06	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-09-30
2024-09-06	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-30
2024-09-06	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-30
2024-09-06	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-09-30
2024-09-06	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-09-30
2024-09-06	Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies	B No actual harm, potential for minimal harm	Corrected 2024-09-30
2023-05-18	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-06-12
2023-05-18	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-15
2023-05-18	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-01
2023-05-18	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-05-26
2023-05-18	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-09
2023-05-18	Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-09
2023-05-18	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-06-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $61,321 in fines.

Date	Type	Amount
2025-09-22	Payment Denial	5 days payment denial
2025-09-22	Fine	$51,288
2024-09-06	Fine	$10,033

Ownership & management

Name	Role	Since
Cole, Susan (individual)	Administrator · NOT APPLICABLE
Dee, Lisa (individual)	Administrator · NOT APPLICABLE
Mitchell, Cheryl (individual)	Administrator · NOT APPLICABLE
Cole, Susan (individual)	Direct Ownership Interest · NOT APPLICABLE
Dee, Lisa (individual)	Direct Ownership Interest · NOT APPLICABLE
Mitchell, Cheryl (individual)	Direct Ownership Interest · NOT APPLICABLE
Cole, Susan (individual)	Managing Control - Governing Body · NOT APPLICABLE
Mitchell, Cheryl (individual)	Managing Control - Governing Body · NOT APPLICABLE
Mitchell, Cheryl (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Fleshers Fairview Health Care?

Fleshers Fairview Health Care has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Fleshers Fairview Health Care have?

It has 106 certified beds and cares for about 47 residents per day.

Has Fleshers Fairview Health Care been fined?

Yes. CMS lists 3 penalties totaling $61,321 in the last three years.

What is the phone number of Fleshers Fairview Health Care?

(828) 628-2800. The facility is located at 3016 Cane Creek Road, Fairview, NC 28730.

Contact & location

Facility details