Highfield Nursing and Rehabilitation
Nursing Home · Cary, NC
CMS certification number345403
Contact & location
6590 Tryon RoadCary, NC 27518
Wake County
- Phone
- (919) 851-8000
- ZIP code
- 27518 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 104.6 (87% occupied)
- Ownership
- For profit - Corporation
- Legal name
- 6590 Tryon Road Opco LLC
- Chain
- Avardis Health (38 facilities, avg 2.0★)
- Medicare certified since
- September 24, 1991
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- —
- Registered nurses (RN)
- —
- Licensed practical nurses
- —
- Nurse aides
- —
- Weekend total
- —
- Nursing staff turnover
- 53.2 (state 49.0 · U.S. 45.8)%
- RN turnover
- 66.7 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- March 26, 2026
- Health deficiencies (last cycle)
- 2.0 (state 4.8 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 20 health · 33 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-13 |
| 2026-03-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-13 |
| 2025-02-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-02-08 |
| 2025-02-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-20 |
| 2025-02-28 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-20 |
| 2025-02-28 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. F0807 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-20 |
| 2024-11-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-12-18 |
| 2024-11-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-12-18 |
| 2024-11-22 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-12-18 |
| 2024-11-22 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-18 |
| 2024-11-22 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-18 |
| 2024-10-24 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-20 |
| 2024-06-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-27 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-27 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-27 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-20 |
| 2024-06-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-24 |
| 2024-06-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2024-07-24 |
| 2023-11-08 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $175,559 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-02-28 | Fine | $17,345 |
| 2024-11-22 | Fine | $158,214 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| FC Encore Cary, LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| FC Encore Cary, LLC (organization) | Administrator · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Administrator · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Administrator · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Administrator · NOT APPLICABLE | |
| O Brien, Patrick (individual) | Administrator · NOT APPLICABLE | |
| O'quinn, Vickie (individual) | Administrator · NOT APPLICABLE | |
| Salter, Jon (individual) | Administrator · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Administrator · NOT APPLICABLE | |
| Cary Parentco LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Ncop Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Nu C II Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Nu C Irrevocable Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| SNF Care Centers LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| STR Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Zenith Holdco II LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Zenith Holdco LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| O Brien, Patrick (individual) | Operational/managerial Control · NOT APPLICABLE | |
| O'quinn, Vickie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Salter, Jon (individual) | Operational/managerial Control · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Highfield Nursing and Rehabilitation?
Highfield Nursing and Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Highfield Nursing and Rehabilitation have?
It has 120 certified beds and cares for about 105 residents per day.
Has Highfield Nursing and Rehabilitation been fined?
Yes. CMS lists 2 penalties totaling $175,559 in the last three years.
Who owns Highfield Nursing and Rehabilitation?
It is part of Avardis Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Highfield Nursing and Rehabilitation?
(919) 851-8000. The facility is located at 6590 Tryon Road, Cary, NC 27518.
Other nursing homes in Cary
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Glenaire
Nursing Home · Cary, NC · 71 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.