Shoreland Health Care and Retirement Center Inc
Nursing Home · Whiteville, NC
CMS certification number345397
Contact & location
200 Flower-Pridgen DriveWhiteville, NC 28472
Columbus County
- Phone
- (910) 642-4300
- ZIP code
- 28472 – all care providers
Facility details
- Certified beds
- 89
- Residents per day
- 82.6 (93% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Shoreland Healthcare & Retirement Center INC
- Chain
- Liberty Senior Living (37 facilities, avg 2.8★)
- Medicare certified since
- September 10, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.42 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.32 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.97 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.14 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.17 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 72.5 (state 49.0 · U.S. 45.8)%
- RN turnover
- 62.5 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- February 26, 2026
- Health deficiencies (last cycle)
- 4.0 (state 4.8 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 10 health · 14 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-20 |
| 2026-02-26 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-20 |
| 2026-02-26 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-20 |
| 2026-02-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-20 |
| 2024-12-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-15 |
| 2023-10-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-06 |
| 2023-10-19 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-06 |
| 2023-10-19 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-06 |
| 2023-10-19 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-06 |
| 2023-10-19 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $5,077 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-12-19 | Fine | $5,077 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| McNeill, John (individual) | 5%+ Direct Ownership Interest | |
| McNeill, Ronald (individual) | 5%+ Direct Ownership Interest | |
| Ayers, Tracy (individual) | Administrator · NOT APPLICABLE | |
| Calcutt, Joseph (individual) | Administrator · NOT APPLICABLE | |
| John a McNeill JR 2012 Irrv TR (organization) | Administrator · NOT APPLICABLE | |
| Liberty Healthcare Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Liberty Healthcare Management INC (organization) | Administrator · NOT APPLICABLE | |
| Liberty Healthcare Properties of Shoreland, LLC (organization) | Administrator · NOT APPLICABLE | |
| Liberty Long Term Care LLC (organization) | Administrator · NOT APPLICABLE | |
| Liberty Real Properties, LLC (organization) | Administrator · NOT APPLICABLE | |
| Long Term Care Management Services LLC (organization) | Administrator · NOT APPLICABLE | |
| McNeill, John (individual) | Administrator · NOT APPLICABLE | |
| McNeill, Ronald (individual) | Administrator · NOT APPLICABLE | |
| Miller, Robert (individual) | Administrator · NOT APPLICABLE | |
| Ronald B. and Cynthia J. McNeill 2013 Irrevocable Trust (organization) | Administrator · NOT APPLICABLE | |
| Schacht, Erica (individual) | Administrator · NOT APPLICABLE | |
| Wilson, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| McNeill, John (individual) | Corporate Director · NOT APPLICABLE | |
| McNeill, Ronald (individual) | Corporate Director · NOT APPLICABLE | |
| Miller, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Wilson, Jeffrey (individual) | Corporate Director · NOT APPLICABLE | |
| McNeill, John (individual) | Corporate Officer · NOT APPLICABLE | |
| McNeill, Ronald (individual) | Corporate Officer · NOT APPLICABLE | |
| Wilson, Jeffrey (individual) | Corporate Officer · NOT APPLICABLE | |
| Oliver, Anna (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Wilson, Jeffrey (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Calcutt, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Liberty Healthcare Management INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Wilson, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Shoreland Health Care and Retirement Center Inc?
Shoreland Health Care and Retirement Center Inc has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Shoreland Health Care and Retirement Center Inc have?
It has 89 certified beds and cares for about 83 residents per day.
Has Shoreland Health Care and Retirement Center Inc been fined?
Yes. CMS lists 1 penalty totaling $5,077 in the last three years.
Who owns Shoreland Health Care and Retirement Center Inc?
It is part of Liberty Senior Living and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Shoreland Health Care and Retirement Center Inc?
(910) 642-4300. The facility is located at 200 Flower-Pridgen Drive, Whiteville, NC 28472.
Other nursing homes in Whiteville
-
Liberty Commons Nursing and Rehabilitation Center
Nursing Home · Whiteville, NC · 107 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.