Smoky Mountain Health and Rehabilitation Center
Nursing Home · Waynesville, NC
CMS certification number345396
Contact & location
1349 Crabtree RoadWaynesville, NC 28785
Haywood County
- Phone
- (828) 454-9260
- ZIP code
- 28785 – all care providers
Facility details
- Certified beds
- 50
- Residents per day
- 40.1 (80% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Snowshoe LTC Group, LLC
- Chain
- Principle Long Term Care (40 facilities, avg 3.0★)
- Medicare certified since
- August 26, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.93 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 1.04 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.68 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.21 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.66 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 60.8 (state 49.0 · U.S. 45.8)%
- RN turnover
- 61.5 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 19, 2026
- Health deficiencies (last cycle)
- 3.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 10 health · 9 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-11 |
| 2026-03-19 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-11 |
| 2026-03-19 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-11 |
| 2025-02-05 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-02-05 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-02-05 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-02-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2023-09-28 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-10-22 |
| 2023-09-28 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-22 |
| 2023-09-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Boice, Gale (individual) | Administrator · NOT APPLICABLE | |
| Detar, Dewey (individual) | Administrator · NOT APPLICABLE | |
| Hill, Robert (individual) | Administrator · NOT APPLICABLE | |
| Walters, Shayna (individual) | Administrator · NOT APPLICABLE | |
| Boice, Gale (individual) | Corporate Officer · NOT APPLICABLE | |
| Johnson, Dianne (individual) | Corporate Officer · NOT APPLICABLE | |
| Hill, Robert (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Boice, Gale (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Detar, Dewey (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Walters, Shayna (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Boice, Gale (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hill, Raymond (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hill, Stephen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Principle Long Term Care, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Smoky Mountain Health and Rehabilitation Center?
Smoky Mountain Health and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Smoky Mountain Health and Rehabilitation Center have?
It has 50 certified beds and cares for about 40 residents per day.
Has Smoky Mountain Health and Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Smoky Mountain Health and Rehabilitation Center?
It is part of Principle Long Term Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Smoky Mountain Health and Rehabilitation Center?
(828) 454-9260. The facility is located at 1349 Crabtree Road, Waynesville, NC 28785.
Other nursing homes in Waynesville
-
Skyland Terrace and Rehabilitation
Nursing Home · Waynesville, NC · 90 beds
★★★★ -
Autumn Care of Waynesville
Nursing Home · Waynesville, NC · 90 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.