Brook Stone Living Center
Nursing Home · Pollocksville, NC
CMS certification number345394
Contact & location
8990 Highway 17 SouthPollocksville, NC 28573
Jones County
- Phone
- (252) 224-0112
- ZIP code
- 28573 – all care providers
Facility details
- Certified beds
- 80
- Residents per day
- 66.6 (83% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Am Health Care Services, INC
- Medicare certified since
- August 2, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.23 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.36 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.90 (state 0.89 · U.S. 0.86)
- Nurse aides
- 1.97 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.70 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 38.6 (state 49.0 · U.S. 45.8)%
- RN turnover
- 42.9 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 4, 2025
- Health deficiencies (last cycle)
- 3.0 (state 4.8 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 19 health · 13 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-06-04 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-23 |
| 2025-06-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-20 |
| 2025-06-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2025-06-23 |
| 2024-05-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-28 |
| 2024-05-01 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-05-01 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-28 |
| 2024-05-01 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-28 |
| 2024-05-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-21 |
| 2024-05-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-31 |
| 2024-05-01 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-07 |
| 2024-05-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-06-07 |
| 2023-08-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-09-12 |
| 2023-01-20 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-23 |
| 2023-01-20 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-23 |
| 2023-01-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-22 |
| 2023-01-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-10 |
| 2023-01-20 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
| 2023-01-20 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-16 |
| 2023-01-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-24 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $18,600 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-08-25 | Fine | $18,600 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Campbell, Hugh (individual) | 5%+ Direct Ownership Interest · 50% | |
| Miller, Zachary (individual) | 5%+ Direct Ownership Interest · 50% | |
| Miller, Zachary (individual) | Corporate Director · NOT APPLICABLE | |
| Campbell, Hugh (individual) | Corporate Officer · NOT APPLICABLE | |
| Miller, Zachary (individual) | Corporate Officer · NOT APPLICABLE | |
| Mallard, Janice (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Brook Stone Living Center?
Brook Stone Living Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Brook Stone Living Center have?
It has 80 certified beds and cares for about 67 residents per day.
Has Brook Stone Living Center been fined?
Yes. CMS lists 1 penalty totaling $18,600 in the last three years.
What is the phone number of Brook Stone Living Center?
(252) 224-0112. The facility is located at 8990 Highway 17 South, Pollocksville, NC 28573.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.