Pisgah Manor Health Care Center

Nursing Home · Candler, NC

CMS overall rating 2/5 For profit - Corporation

CMS certification number345393

Contact & location

104 Holcombe Cove Road
Candler, NC 28715
Buncombe County
Phone
(828) 667-9851
ZIP code
28715 – all care providers

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Facility details

Certified beds
118
Residents per day
105.2 (89% occupied)
Ownership
For profit - Corporation
Legal name
Liberty Healthcare Group LLC
Chain
Liberty Senior Living (37 facilities, avg 2.8★)
Medicare certified since
July 16, 1991
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 2/5
State avg 2.7
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.86 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.76 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.45 (state 0.89 · U.S. 0.86)
Nurse aides
1.65 (state 2.34 · U.S. 2.32)
Weekend total
2.68 (state 3.40 · U.S. 3.42)
Nursing staff turnover
59.1 (state 49.0 · U.S. 45.8)%
RN turnover
52.6 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 20, 2026
Health deficiencies (last cycle)
1.0 (state 4.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
12 health · 7 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-05-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-23
2025-04-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
L
Immediate jeopardy to resident health or safety
Corrected 2025-04-02
2025-04-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-02
2023-12-06 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-02
2023-12-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-02
2023-12-06 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-02
2023-12-06 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-02
2023-12-06 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-02
2023-12-06 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-02
2023-12-06 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-02
2023-12-06 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-02
2023-12-06 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-02

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $59,391 in fines.

DateTypeAmount
2025-04-01Fine$59,391

Ownership & management

NameRoleSince
Long Term Care Management Services LLC (organization)5%+ Direct Ownership Interest · 100%
Miller, Robert (individual)Corporate Director · NOT APPLICABLE
Purifoy, Penny (individual)Corporate Director · NOT APPLICABLE
Calcutt, Joseph (individual)Corporate Officer · NOT APPLICABLE
Wilson, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
Calcutt, Joseph (individual)Operational/managerial Control · NOT APPLICABLE
Grandy, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Long Term Care Management Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
McNeill, John (individual)Operational/managerial Control · NOT APPLICABLE
McNeill, Ronald (individual)Operational/managerial Control · NOT APPLICABLE
Purifoy, Penny (individual)Operational/managerial Control · NOT APPLICABLE
Wilson, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Pisgah Manor Health Care Center?

Pisgah Manor Health Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Pisgah Manor Health Care Center have?

It has 118 certified beds and cares for about 105 residents per day.

Has Pisgah Manor Health Care Center been fined?

Yes. CMS lists 1 penalty totaling $59,391 in the last three years.

Who owns Pisgah Manor Health Care Center?

It is part of Liberty Senior Living and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Pisgah Manor Health Care Center?

(828) 667-9851. The facility is located at 104 Holcombe Cove Road, Candler, NC 28715.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.