East Carolina Health and Rehabilitation Center
Nursing Home · Greenville, NC
CMS certification number345377
Contact & location
2575 W 5th StreetGreenville, NC 27834
Pitt County
- Phone
- (252) 830-9100
- ZIP code
- 27834 – all care providers
Facility details
- Certified beds
- 130
- Residents per day
- 90.0 (69% occupied)
- Ownership
- For profit - Corporation
- Legal name
- East Carolina Operator LLC
- Medicare certified since
- June 25, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.65 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.98 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.20 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.09 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 76.7 (state 49.0 · U.S. 45.8)%
- RN turnover
- 76.2 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 25, 2026
- Health deficiencies (last cycle)
- 14.0 (state 4.8 · U.S. 9.3)
- From complaints
- 7
- Citations on record (3 years)
- 45 health · 17 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-05-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-05-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-05-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-03-25 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-25 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-25 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-25 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-25 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-21 |
| 2026-03-25 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2026-04-21 |
| 2025-09-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-10-10 |
| 2025-09-11 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2025-09-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2024-12-19 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-16 |
| 2024-12-19 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-16 |
| 2024-12-19 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-16 |
| 2024-12-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-16 |
| 2024-12-19 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-16 |
| 2024-12-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-16 |
| 2024-12-19 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. F0945 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-16 |
| 2024-09-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-18 |
| 2024-04-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-05-10 |
| 2024-04-05 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-10 |
| 2024-04-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-10 |
| 2024-04-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-10 |
| 2024-04-05 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
| 2024-04-05 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-10 |
| 2024-04-05 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-10 |
| 2024-02-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-10 |
| 2024-02-27 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
| 2024-02-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-27 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-27 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-27 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2024-02-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2023-11-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-02 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-02 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-02 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-02 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-02 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-30 |
| 2023-08-01 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2023-08-25 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
4 penalties in the last three years, including $61,585 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-09-11 | Payment Denial | 7 days payment denial |
| 2025-09-11 | Fine | $9,620 |
| 2024-02-27 | Payment Denial | 14 days payment denial |
| 2024-02-27 | Fine | $51,965 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| East Carolina Operator Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bridgewater NC Holdings II LLC (organization) | 5%+ Indirect Ownership Interest · 31% | |
| JBK NC Holdings LLC (organization) | 5%+ Indirect Ownership Interest · 31% | |
| Milano NC Holdings II LLC (organization) | 5%+ Indirect Ownership Interest · 31% | |
| 2575 West 5TH Street LLC (organization) | Administrator · NOT APPLICABLE | |
| Cole, Scott (individual) | Administrator · NOT APPLICABLE | |
| Harris, Pamela (individual) | Administrator · NOT APPLICABLE | |
| Isva Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Jkva Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Mlva Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Williamsport Property Holdings II LLC (organization) | Administrator · NOT APPLICABLE | |
| Baker, Juanita (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Boyd, Sherri (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cole, Scott (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Crickmore, Reid (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Grady, Kimberly (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Harris, Pamela (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rajchenbach, Moshe (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rivers, Abbigail (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ib Mimi 2022 Family Trust (organization) | Trustee Of The Snf · NOT APPLICABLE | |
| JK 2022 Family Trust (organization) | Trustee Of The Snf · NOT APPLICABLE | |
| ML Milano 2022 Family Trust (organization) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of East Carolina Health and Rehabilitation Center?
East Carolina Health and Rehabilitation Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does East Carolina Health and Rehabilitation Center have?
It has 130 certified beds and cares for about 90 residents per day.
Has East Carolina Health and Rehabilitation Center been fined?
Yes. CMS lists 4 penalties totaling $61,585 in the last three years.
What is the phone number of East Carolina Health and Rehabilitation Center?
(252) 830-9100. The facility is located at 2575 W 5th Street, Greenville, NC 27834.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.