Graham Healthcare and Rehabilitation Center
Nursing Home · Robbinsville, NC
CMS certification number345355
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
811 Snowbird RoadRobbinsville, NC 28771
Graham County
- Phone
- (828) 479-8421
- ZIP code
- 28771 – all care providers
Facility details
- Certified beds
- 80
- Residents per day
- 56.9 (71% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Granite Falls LTC, LLC
- Chain
- Principle Long Term Care (40 facilities, avg 3.0★)
- Medicare certified since
- February 5, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.67 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.61 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.80 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.26 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.33 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 70.0 (state 49.0 · U.S. 45.8)%
- RN turnover
- 60.0 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 3 in the last year
Inspections
- Last standard inspection
- March 5, 2026
- Health deficiencies (last cycle)
- 6.0 (state 4.8 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 16 health · 6 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-07 |
| 2026-05-28 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-07 |
| 2026-03-05 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-05 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-05 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-05 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2024-12-19 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-25 |
| 2024-12-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-25 |
| 2024-12-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-25 |
| 2024-12-19 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-25 |
| 2024-07-18 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2023-07-20 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-11 |
| 2023-07-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-11 |
| 2023-07-20 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-11 |
| 2023-07-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-11 |
| 2023-07-20 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-11 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Boice, Gale (individual) | Administrator · NOT APPLICABLE | |
| Hill, Raymond (individual) | Administrator · NOT APPLICABLE | |
| Hill, Robert (individual) | Administrator · NOT APPLICABLE | |
| Hill, Stephen (individual) | Administrator · NOT APPLICABLE | |
| Stephens, Donna (individual) | Administrator · NOT APPLICABLE | |
| Stover, Lani (individual) | Administrator · NOT APPLICABLE | |
| Boice, Gale (individual) | Corporate Officer · NOT APPLICABLE | |
| Johnson, Dianne (individual) | Corporate Officer · NOT APPLICABLE | |
| Principle Long Term Care, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Stephens, Donna (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Graham Healthcare and Rehabilitation Center?
Graham Healthcare and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Graham Healthcare and Rehabilitation Center have?
It has 80 certified beds and cares for about 57 residents per day.
Has Graham Healthcare and Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Graham Healthcare and Rehabilitation Center?
It is part of Principle Long Term Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Graham Healthcare and Rehabilitation Center?
(828) 479-8421. The facility is located at 811 Snowbird Road, Robbinsville, NC 28771.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.