Elderberry Health Care
Nursing Home · Marshall, NC
CMS certification number345319
Contact & location
415 Elderberry LaneMarshall, NC 28753
Madison County
- Phone
- (828) 252-1790
- ZIP code
- 28753 – all care providers
Facility details
- Certified beds
- 80
- Residents per day
- 69.3 (87% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Wilkinson Care Center, INC.
- Medicare certified since
- May 14, 1990
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.94 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.55 (state 0.89 · U.S. 0.86)
- Nurse aides
- 1.93 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.57 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 38.7 (state 49.0 · U.S. 45.8)%
- RN turnover
- 33.3 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- November 19, 2025
- Health deficiencies (last cycle)
- 3.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 18 health · 13 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-15 |
| 2025-11-19 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-15 |
| 2025-11-19 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-15 |
| 2024-08-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-25 |
| 2024-08-28 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-25 |
| 2024-08-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-25 |
| 2024-08-28 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-25 |
| 2024-08-28 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-25 |
| 2024-08-28 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. F0575 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-10-25 |
| 2024-08-28 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-10-25 |
| 2024-08-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2024-10-25 |
| 2023-06-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-07-27 |
| 2023-06-22 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-22 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-22 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-28 |
| 2023-06-22 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-20 |
| 2023-06-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-07-20 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Elderberry of Marshall, LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Cutshall, Karen (individual) | Administrator · NOT APPLICABLE | |
| Elderberry of Marshall, LLC (organization) | Administrator · NOT APPLICABLE | |
| Eller, Edward (individual) | Administrator · NOT APPLICABLE | |
| Martin, Andrew (individual) | Administrator · NOT APPLICABLE | |
| Martin, James (individual) | Administrator · NOT APPLICABLE | |
| Tullock Management Company (organization) | Administrator · NOT APPLICABLE | |
| Eller, Edward (individual) | Corporate Officer · NOT APPLICABLE | |
| Martin, James (individual) | Corporate Officer · NOT APPLICABLE | |
| Charlotte Advance, INC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Martin, James (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Martin, James (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Martin, James (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cutshall, Karen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Eller, Edward (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Martin, Andrew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Martin, James (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tullock Management Company (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Wilkinson Care Center, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Elderberry Health Care?
Elderberry Health Care has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Elderberry Health Care have?
It has 80 certified beds and cares for about 69 residents per day.
Has Elderberry Health Care been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Elderberry Health Care?
(828) 252-1790. The facility is located at 415 Elderberry Lane, Marshall, NC 28753.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.