Richmond Pines Healthcare and Rehabilitation Cente
Nursing Home · Hamlet, NC
CMS certification number345293
Contact & location
Highway 177 SHamlet, NC 28345
Richmond County
- Phone
- (910) 582-0021
- ZIP code
- 28345 – all care providers
Facility details
- Certified beds
- 105
- Residents per day
- 83.5 (80% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Spruce LTC Group, LLC
- Chain
- Principle Long Term Care (40 facilities, avg 3.0★)
- Medicare certified since
- January 18, 1989
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.40 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.56 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.69 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.16 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.92 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 41.6 (state 49.0 · U.S. 45.8)%
- RN turnover
- 58.3 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- December 18, 2025
- Health deficiencies (last cycle)
- 5.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 21 health · 9 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-18 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-18 | Provide bedrooms that don't allow residents to see each other when privacy is needed. F0914 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-18 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-12-18 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-16 |
| 2025-01-15 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2025-01-27 |
| 2022-05-12 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-08 |
| 2022-05-12 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-05-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bernardini, Holly (individual) | Administrator · NOT APPLICABLE | |
| Boice, Gale (individual) | Administrator · NOT APPLICABLE | |
| Hill, Raymond (individual) | Administrator · NOT APPLICABLE | |
| Hill, Robert (individual) | Administrator · NOT APPLICABLE | |
| Hill, Stephen (individual) | Administrator · NOT APPLICABLE | |
| Wagner, Michael (individual) | Administrator · NOT APPLICABLE | |
| Johnson, Dianne (individual) | Corporate Director · NOT APPLICABLE | |
| Boice, Gale (individual) | Corporate Officer · NOT APPLICABLE | |
| Hill, Raymond (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Hill, Robert (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Hill, Stephen (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Boice, Gale (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Bernardini, Holly (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Wagner, Michael (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Boice, Gale (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Principle Long Term Care, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Richmond Pines Healthcare and Rehabilitation Cente?
Richmond Pines Healthcare and Rehabilitation Cente has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Richmond Pines Healthcare and Rehabilitation Cente have?
It has 105 certified beds and cares for about 84 residents per day.
Has Richmond Pines Healthcare and Rehabilitation Cente been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Richmond Pines Healthcare and Rehabilitation Cente?
It is part of Principle Long Term Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Richmond Pines Healthcare and Rehabilitation Cente?
(910) 582-0021. The facility is located at Highway 177 S, Hamlet, NC 28345.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.