The Oaks

Nursing Home · Winston-Salem, NC

CMS overall rating 2/5 For profit - Corporation

CMS certification number345284

Contact & location

901 Bethesda Road
Winston-Salem, NC 27103
Forsyth County
Phone
(336) 768-2211
ZIP code
27103 – all care providers

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Facility details

Certified beds
131
Residents per day
119.9 (92% occupied)
Ownership
For profit - Corporation
Legal name
Liberty Healthcare Group LLC
Chain
Liberty Senior Living (37 facilities, avg 2.8★)
Medicare certified since
June 30, 1988
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 2/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.37 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.29 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.92 (state 0.89 · U.S. 0.86)
Nurse aides
2.16 (state 2.34 · U.S. 2.32)
Weekend total
3.09 (state 3.40 · U.S. 3.42)
Nursing staff turnover
65.8 (state 49.0 · U.S. 45.8)%
RN turnover
63.6 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 22, 2025
Health deficiencies (last cycle)
11.0 (state 4.8 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
24 health · 7 fire safety
DateCitationSeverityStatus
2025-08-22 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Provide or get specialized rehabilitative services as required for a resident.
F0825 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Provide bedrooms that don't allow residents to see each other when privacy is needed.
F0914 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-11
2025-08-22 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2025-09-11
2024-07-24 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-06
2024-07-24 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-06
2024-07-24 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-06
2024-07-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-07
2024-07-24 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-06
2023-09-15 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-04
2023-09-15 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-04
2023-09-15 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-04
2023-09-15 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-04
2023-09-15 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-04
2023-09-15 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-04
2023-09-15 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-10-04
2023-09-15 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2023-10-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Liberty Healthcare Group LLC (organization)5%+ Direct Ownership Interest
McNeill, John (individual)5%+ Direct Ownership Interest
McNeill, Ronald (individual)5%+ Direct Ownership Interest
Miller, Robert (individual)Corporate Director · NOT APPLICABLE
Wilson, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Calcutt, Joseph (individual)W-2 Managing Employee · NOT APPLICABLE
Keener, Garrett (individual)W-2 Managing Employee · NOT APPLICABLE
McNeill, John (individual)W-2 Managing Employee · NOT APPLICABLE
McNeill, Ronald (individual)W-2 Managing Employee · NOT APPLICABLE
Purifoy, Penny (individual)W-2 Managing Employee · NOT APPLICABLE
Wilson, Jeffrey (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of The Oaks?

The Oaks has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does The Oaks have?

It has 131 certified beds and cares for about 120 residents per day.

Has The Oaks been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns The Oaks?

It is part of Liberty Senior Living and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Oaks?

(336) 768-2211. The facility is located at 901 Bethesda Road, Winston-Salem, NC 27103.

Other nursing homes in Winston-Salem

Compare all nursing homes in Winston-Salem, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.