Macon Valley Nursing and Rehabilitation Center
Nursing Home · Franklin, NC
CMS certification number345263
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
3195 Old Murphy RoadFranklin, NC 28734
Macon County
- Phone
- (828) 524-7806
- ZIP code
- 28734 – all care providers
Facility details
- Certified beds
- 200
- Residents per day
- 80.8 (40% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Granite Falls LTC, LLC
- Chain
- Principle Long Term Care (40 facilities, avg 3.0★)
- Medicare certified since
- July 14, 1987
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.78 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.68 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.62 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.48 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 76.5 (state 49.0 · U.S. 45.8)%
- RN turnover
- 75.0 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- June 5, 2025
- Health deficiencies (last cycle)
- 3.0 (state 4.8 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 14 health · 10 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-06-05 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-06-28 |
| 2025-06-05 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-02 |
| 2025-06-05 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-28 |
| 2024-04-02 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-26 |
| 2024-04-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-26 |
| 2024-04-02 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-26 |
| 2024-02-16 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-31 |
| 2024-02-16 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-02-16 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-02-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-02-16 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2024-02-16 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-02 |
| 2022-06-16 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-13 |
| 2022-06-16 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2022-07-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $5,689 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-02-16 | Fine | $5,689 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Boice, Gale (individual) | Administrator · NOT APPLICABLE | |
| Burnette, Jayne (individual) | Administrator · NOT APPLICABLE | |
| Detar, Dewey (individual) | Administrator · NOT APPLICABLE | |
| Hill, Robert (individual) | Administrator · NOT APPLICABLE | |
| Boice, Gale (individual) | Corporate Officer · NOT APPLICABLE | |
| Johnson, Dianne (individual) | Corporate Officer · NOT APPLICABLE | |
| Hill, Robert (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Burnette, Jayne (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Detar, Dewey (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Boice, Gale (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Principle Long Term Care, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Macon Valley Nursing and Rehabilitation Center?
Macon Valley Nursing and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Macon Valley Nursing and Rehabilitation Center have?
It has 200 certified beds and cares for about 81 residents per day.
Has Macon Valley Nursing and Rehabilitation Center been fined?
Yes. CMS lists 1 penalty totaling $5,689 in the last three years.
Who owns Macon Valley Nursing and Rehabilitation Center?
It is part of Principle Long Term Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Macon Valley Nursing and Rehabilitation Center?
(828) 524-7806. The facility is located at 3195 Old Murphy Road, Franklin, NC 28734.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.