Rocky Mount Rehabilitation Center

Nursing Home · Rocky Mount, NC

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number345260

Contact & location

160 S Winstead Avenue
Rocky Mount, NC 27804
Nash County
Phone
(252) 443-7666
ZIP code
27804 – all care providers

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Facility details

Certified beds
117
Residents per day
101.4 (87% occupied)
Ownership
For profit - Limited Liability company
Legal name
Rocky Mount Rehabilitation Center LLC
Chain
Sovereign Healthcare Holdings (43 facilities, avg 3.7★)
Medicare certified since
July 1, 1987
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.76 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.61 (state 0.61 · U.S. 0.69)
Licensed practical nurses
1.00 (state 0.89 · U.S. 0.86)
Nurse aides
2.15 (state 2.34 · U.S. 2.32)
Weekend total
3.41 (state 3.40 · U.S. 3.42)
Nursing staff turnover
47.2 (state 49.0 · U.S. 45.8)%
RN turnover
72.2 (state 45.7 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
November 21, 2025
Health deficiencies (last cycle)
15.0 (state 4.8 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
27 health · 15 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-03-05 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-31
2026-03-05 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-30
2025-11-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Employ staff that are licensed, certified, or registered in accordance with state laws.
F0839 · Administration Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-08
2025-11-21 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-12-08
2025-11-21 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-12-08
2025-11-21 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-12-08
2025-01-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-01-29
2025-01-09 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-29
2025-01-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-29
2024-11-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-12-04
2024-11-19 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-04
2024-11-19 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-04
2024-08-01 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23
2024-08-01 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23
2024-08-01 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23
2024-08-01 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23
2024-08-01 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-23
2024-08-01 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-08-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $27,872 in fines.

DateTypeAmount
2025-01-09Fine$17,345
2024-11-19Fine$10,527

Ownership & management

NameRoleSince
Cronquist, Royce (individual)Administrator · NOT APPLICABLE
Deiter, Sara (individual)Administrator · NOT APPLICABLE
Ghannam, Waseem (individual)Administrator · NOT APPLICABLE
Kelly, Michelle (individual)Administrator · NOT APPLICABLE
Melton, Donald (individual)Administrator · NOT APPLICABLE
Peck, Robert (individual)Administrator · NOT APPLICABLE
Southern Healthcare Management LLC (organization)Administrator · NOT APPLICABLE
Sovereign Carolina Holdings LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Cronquist 2015 Family TR (organization)Indirect Ownership Interest · NOT APPLICABLE
John J Notermann Business TR (organization)Indirect Ownership Interest · NOT APPLICABLE
Notermann, Brenda (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Peck, Robert (individual)Managing Control - Governing Body · NOT APPLICABLE
Cronquist, Royce (individual)Operational/managerial Control · NOT APPLICABLE
Deiter, Sara (individual)Operational/managerial Control · NOT APPLICABLE
Ghannam, Waseem (individual)Operational/managerial Control · NOT APPLICABLE
Melton, Donald (individual)Operational/managerial Control · NOT APPLICABLE
Southern Healthcare Management LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Rocky Mount Rehabilitation Center?

Rocky Mount Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Rocky Mount Rehabilitation Center have?

It has 117 certified beds and cares for about 101 residents per day.

Has Rocky Mount Rehabilitation Center been fined?

Yes. CMS lists 2 penalties totaling $27,872 in the last three years.

Who owns Rocky Mount Rehabilitation Center?

It is part of Sovereign Healthcare Holdings and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Rocky Mount Rehabilitation Center?

(252) 443-7666. The facility is located at 160 S Winstead Avenue, Rocky Mount, NC 27804.

Other nursing homes in Rocky Mount

Compare all nursing homes in Rocky Mount, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.