Valley Nursing and Rehabilitation Center
Nursing Home · Taylorsville, NC
CMS certification number345247
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
581 NC Highway 16 SouthTaylorsville, NC 28681
Alexander County
- Phone
- (828) 632-8146
- ZIP code
- 28681 – all care providers
Facility details
- Certified beds
- 183
- Residents per day
- 115.6 (63% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Valley Nursing Healthcare LLC
- Chain
- CCH Healthcare (33 facilities, avg 2.5★)
- Medicare certified since
- January 6, 1986
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.42 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.82 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 1.03 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.57 (state 2.34 · U.S. 2.32)
- Weekend total
- 4.04 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 67.6 (state 49.0 · U.S. 45.8)%
- RN turnover
- 50.0 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- January 8, 2026
- Health deficiencies (last cycle)
- 6.0 (state 4.8 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 28 health · 2 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-27 |
| 2026-01-08 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-15 |
| 2026-01-08 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-15 |
| 2026-01-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-15 |
| 2026-01-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-15 |
| 2025-08-26 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-01-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-01-14 |
| 2025-01-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-01-14 |
| 2025-01-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-01-14 |
| 2025-01-13 | Ensure the physician properly assigns and delegates tasks to a physician assistant, nurse practitioner or clinical nurse specialist. F0714 · Nursing and Physician Services Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-01-14 |
| 2025-01-13 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-01-14 |
| 2025-01-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-14 |
| 2024-10-08 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-10-09 |
| 2024-10-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-10-09 |
| 2024-10-08 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2024-10-09 |
| 2024-10-08 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. F0606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-15 |
| 2024-10-08 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-10-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-06-14 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $88,557 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-08-26 | Fine | $5,122 |
| 2025-01-13 | Fine | $48,380 |
| 2024-10-08 | Fine | $35,055 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Horizon Healthcare Group LLC (organization) | 5%+ Direct Ownership Interest · 10% | |
| Valley Holdings NC LLC (organization) | 5%+ Direct Ownership Interest · 12% | |
| Stern, Jacob (individual) | Corporate Director · NOT APPLICABLE | |
| Stern, Jacob (individual) | Corporate Officer · NOT APPLICABLE | |
| Loftin, Sandra (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Valley Nursing and Rehabilitation Center?
Valley Nursing and Rehabilitation Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Valley Nursing and Rehabilitation Center have?
It has 183 certified beds and cares for about 116 residents per day.
Has Valley Nursing and Rehabilitation Center been fined?
Yes. CMS lists 3 penalties totaling $88,557 in the last three years.
Who owns Valley Nursing and Rehabilitation Center?
It is part of CCH Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Valley Nursing and Rehabilitation Center?
(828) 632-8146. The facility is located at 581 NC Highway 16 South, Taylorsville, NC 28681.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.