Twin Lakes Community
Nursing Home · Burlington, NC
CMS certification number345235
Contact & location
3802 Wade Coble DriveBurlington, NC 27215
Alamance County
- Phone
- (336) 538-1400
- ZIP code
- 27215 – all care providers
Facility details
- Certified beds
- 104
- Residents per day
- 95.8 (92% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Lutheran Retirement Ministries of Alamance County, North Carolina
- Medicare certified since
- October 4, 1983
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.32 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.73 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 1.03 (state 0.89 · U.S. 0.86)
- Nurse aides
- 3.56 (state 2.34 · U.S. 2.32)
- Weekend total
- 4.46 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 41.3 (state 49.0 · U.S. 45.8)%
- RN turnover
- 31.6 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 19, 2026
- Health deficiencies (last cycle)
- 3.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 7 health · 11 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-19 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-29 |
| 2026-03-19 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-29 |
| 2026-03-19 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2026-03-29 |
| 2025-03-11 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-18 |
| 2025-03-11 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-20 |
| 2024-08-07 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-03 |
| 2024-08-07 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). F0603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $6,152 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-08-07 | Fine | $6,152 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Lutheran Retirement Ministries of Alamance County, North Carolina (organization) | 5%+ Direct Ownership Interest · 100% | |
| Conklin, Jonathan (individual) | Corporate Officer · NOT APPLICABLE | |
| Fox, Pamela (individual) | Corporate Officer · NOT APPLICABLE | |
| Fox, Pamela (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Twin Lakes Community?
Twin Lakes Community has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Twin Lakes Community have?
It has 104 certified beds and cares for about 96 residents per day.
Has Twin Lakes Community been fined?
Yes. CMS lists 1 penalty totaling $6,152 in the last three years.
What is the phone number of Twin Lakes Community?
(336) 538-1400. The facility is located at 3802 Wade Coble Drive, Burlington, NC 27215.
Other nursing homes in Burlington
-
Edgewood Place at the Village at Brookwood
Nursing Home · Burlington, NC · 51 beds
★★★★★ -
Liberty Commons Nursing & Rehabilitation Center of
Nursing Home · Burlington, NC · 122 beds
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White Oak Manor - Burlington
Nursing Home · Burlington, NC · 160 beds
★★ -
Alamance Health Care Center
Nursing Home · Burlington, NC · 180 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.