Cypress Valley Center for Nursing and Rehabilitati

Nursing Home · Reidsville, NC

CMS overall rating 1/5 For profit - Corporation

CMS certification number345227

Contact & location

543 Maple Avenue
Reidsville, NC 27320
Rockingham County
Phone
(336) 342-1382
ZIP code
27320 – all care providers

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Facility details

Certified beds
110
Residents per day
104.5 (95% occupied)
Ownership
For profit - Corporation
Legal name
Maple Avenue Operating Company LLC
Chain
Alliance Health Group (12 facilities, avg 1.5★)
Medicare certified since
October 15, 1982
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 1/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.86 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.14 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.79 (state 0.89 · U.S. 0.86)
Nurse aides
1.92 (state 2.34 · U.S. 2.32)
Weekend total
2.81 (state 3.40 · U.S. 3.42)
Nursing staff turnover
53.8 (state 49.0 · U.S. 45.8)%
RN turnover
50.0 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 5, 2025
Health deficiencies (last cycle)
6.0 (state 4.8 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
27 health · 17 fire safety · includes actual harm
DateCitationSeverityStatus
2025-06-05 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-06-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-06-05 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-06-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-06-05 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2025-06-05 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-27
2024-06-20 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-18
2024-06-20 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-18
2024-06-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-18
2024-06-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-18
2024-06-20 Put firmly secured handrails on each side of hallways.
F0924 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-18
2024-06-20 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-18
2024-06-20 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-18
2024-06-20 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-07-18
2023-09-07 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-10-05
2023-09-07 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-05
2023-09-07 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-05
2023-04-20 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
G
Actual harm
Corrected 2023-05-25
2023-04-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-20 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-20 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-20 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-20 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-20 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-20 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-20 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $9,770 in fines.

DateTypeAmount
2023-09-07Fine$9,770

Ownership & management

NameRoleSince
Halla, Heather (individual)Administrator · NOT APPLICABLE
Stewart, Virginia (individual)Administrator · NOT APPLICABLE
Emanuel, Yosef (individual)Corporate Officer · NOT APPLICABLE
Halla, Heather (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Cypress Valley Center for Nursing and Rehabilitati?

Cypress Valley Center for Nursing and Rehabilitati has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Cypress Valley Center for Nursing and Rehabilitati have?

It has 110 certified beds and cares for about 105 residents per day.

Has Cypress Valley Center for Nursing and Rehabilitati been fined?

Yes. CMS lists 1 penalty totaling $9,770 in the last three years.

Who owns Cypress Valley Center for Nursing and Rehabilitati?

It is part of Alliance Health Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Cypress Valley Center for Nursing and Rehabilitati?

(336) 342-1382. The facility is located at 543 Maple Avenue, Reidsville, NC 27320.

Other nursing homes in Reidsville

Compare all nursing homes in Reidsville, NC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.