Westwood Hills Nursing and Rehabilitation Center
Nursing Home · Wilkesboro, NC
CMS certification number345205
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
1016 Fletcher StreetWilkesboro, NC 28697
Wilkes County
- Phone
- (336) 667-9261
- ZIP code
- 28697 – all care providers
Facility details
- Certified beds
- 176
- Residents per day
- 114.2 (65% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Eagle Peak LTC Group, LLC
- Chain
- Principle Long Term Care (40 facilities, avg 3.0★)
- Medicare certified since
- July 30, 1981
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.09 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.80 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.35 (state 0.89 · U.S. 0.86)
- Nurse aides
- 1.94 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.48 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 29.0 (state 49.0 · U.S. 45.8)%
- RN turnover
- 18.2 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- November 19, 2025
- Health deficiencies (last cycle)
- 3.0 (state 4.8 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 12 health · 2 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-06 |
| 2025-11-19 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-16 |
| 2025-11-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-10 |
| 2024-08-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-18 |
| 2024-08-21 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-18 |
| 2024-08-21 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-18 |
| 2023-07-25 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
G Actual harm |
Corrected 2023-08-22 |
| 2023-07-25 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
G Actual harm |
Corrected 2023-08-22 |
| 2023-07-25 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-25 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. F0837 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
| 2023-07-25 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Boice, Gale (individual) | Administrator · NOT APPLICABLE | |
| Corder, John (individual) | Administrator · NOT APPLICABLE | |
| Hill, Raymond (individual) | Administrator · NOT APPLICABLE | |
| Hill, Robert (individual) | Administrator · NOT APPLICABLE | |
| Hill, Roger (individual) | Administrator · NOT APPLICABLE | |
| Hill, Stephen (individual) | Administrator · NOT APPLICABLE | |
| Boice, Gale (individual) | Corporate Officer · NOT APPLICABLE | |
| Johnson, Dianne (individual) | Corporate Officer · NOT APPLICABLE | |
| Boice, Gale (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Hill, Roger (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Principle Long Term Care, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Westwood Hills Nursing and Rehabilitation Center?
Westwood Hills Nursing and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Westwood Hills Nursing and Rehabilitation Center have?
It has 176 certified beds and cares for about 114 residents per day.
Has Westwood Hills Nursing and Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Westwood Hills Nursing and Rehabilitation Center?
It is part of Principle Long Term Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Westwood Hills Nursing and Rehabilitation Center?
(336) 667-9261. The facility is located at 1016 Fletcher Street, Wilkesboro, NC 28697.
Other nursing homes in Wilkesboro
-
Ridge Valley Center for Nursing and Rehabilitation
Nursing Home · Wilkesboro, NC · 120 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.